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Showing 1171 - 1180 of 5293 results for "customer"

NAB fined $18.5m over misleading fee disclosure

JAMIE WILLIAMSON  |  THURSDAY, 26 AUG 2021
The big four bank has been ordered by the Federal Court to pay $18.5 million for misleading fee disclosure statements in relation to personal financial advice, in what is the first penalty imposed by the court for such failures. The court found NAB ...

Record FUM growth at Australian Ethical

ELIZABETH MCARTHUR  |  THURSDAY, 26 AUG 2021
... funds FUM increased 63% to $2.17 billion. Managed funds net flows increased 122% to $0.42 billion. Australian Ethical's customer base grew by 23%, with managed fund customers increasing by 31% and super members by 22%. And some strong investment performance ...

Douugh rolls out robo-advice

ANNABELLE DICKSON  |  WEDNESDAY, 25 AUG 2021
The Australian fintech launched an integrated robo-advice service for its US customers, while its current Australian robo-adviser will shortly fold into this offering. Douugh Wealth Portfolio Jars combine technology and human expertise to allow its ...

BNZ chief executive moves back to NAB

ANNABELLE DICKSON  |  WEDNESDAY, 25 AUG 2021
... customers and colleagues. Mentis will be tasked with ensuring the data collected by the bank is used to create better customer experiences and personalisation. "Customers want their banking to be simple, safe, smart and personalised. We also know they ...

Emmi appoints head of business development

ELIZABETH MCARTHUR  |  WEDNESDAY, 25 AUG 2021
... one of our first strategic hires would be someone who could focus completely on leading our business development and customer experience. We were delighted to find someone with Amanda's depth of experience and can't wait to see the value she brings to ...

Adviser support services a boon for Sequoia

KARREN VERGARA  |  TUESDAY, 24 AUG 2021
... InterPrac Financial Planning and Sequoia Wealth Management to have a total of 1000 advisers by 2025. It will also acquire customer books into the salaried advice unit of InterPrac Securities and Sequoia's family office business. Sequoia's other three ...

Westpac cops $10.5m fine

ANNABELLE DICKSON  |  TUESDAY, 24 AUG 2021
ASIC has ordered Westpac to pay a $10.5 million fine after the High Court's decision that found two Westpac subsidiaries provided unlicensed personal financial advice. Westpac Securities and BT Funds Management were found to have breached their ...

Charter Hall profit, inflows rise

ANNABELLE DICKSON  |  MONDAY, 23 AUG 2021
... partnering with our tenant and investor customers to drive mutually beneficial outcomes with a razor-sharp focus on being customer centric." Further to this, development completions totalled $1.2 billion over the last 12 months. The pipeline for developments ...

SelfWealth reports 135% revenue increase

ELIZABETH MCARTHUR  |  FRIDAY, 20 AUG 2021
... can be met, which could be an Australian first. And it will focus on developing data and analytics to better understand customer behaviour. "The ongoing COVID-19 pandemic, ultra-low global interest rates and the continuing digitisation of investment ...

Macquarie AM acquires logistics centre

ANNABELLE DICKSON  |  THURSDAY, 19 AUG 2021
Macquarie Asset Management's European logistics real estate strategy acquired a facility in Norway for around â,¬67 million. Heiaveien 8 is a warehouse and distribution centre in the Heia Business Park, around 25 minutes away from Oslo. It is a four-storey ...