Industry funds to in-house customer experienceBY LAURA MILLAN | WEDNESDAY, 5 NOV 2014 12:40PMIndustry funds are bringing their customer experience capabilities in-house in a bid to compete against the big four banks in social media and data analytics, J.P.Morgan and Deloitte digital experts said. Related News |
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Judith Fiander
CHIEF EXECUTIVE OFFICER
AUSTRALIAN PHILANTHROPIC SERVICES
AUSTRALIAN PHILANTHROPIC SERVICES
When Judith Fiander first walked in the doors of Australian Philanthropic Services her intention was to volunteer for a few months. Fast forward 14 years and she is the chief executive. Eliza Bavin writes.






