Search Results | Showing 1 - 10 of 506 results for "satisfaction" |
| | | Financial advice practices are serving more clients, charging higher fees and reporting record levels of satisfaction with their licensees, despite the weight of compliance, according to CoreData. The average number of clients per practice has increased ... |
| | | | ... recently released a mystery shopping study of 20 major super fund call centres, which found on average, the customer satisfaction score did not clear 49.9%. This study examined how frontline service providers engaged with three customer enquiry scenarios ... |
| | | | ... to uplift service standards, and we can see that work starting to translate into higher rates of customer service satisfaction and fewer complaints, but there is always more to do." |
| | | | ... from Super Consumers Australia (SCA) reveals, which slapped the industry with an overall failing grade on customer satisfaction. The consumer advocacy body, together with Customer Service Benchmarking Australia (CSBA), conducted a mystery shopping study ... |
| | | | ... companies through to commercialisation. The transaction is expected to close in the second half of 2026, subject to the satisfaction or waiver of customary closing conditions, including regulatory approvals. "Building biotech companies from early-stage ... |
| | | | ... Industry-wide Net Promoter Score (NPS) rose sharply, climbing 15 points from -19% in 2024 to -4% one year later. Member satisfaction also improved, edging up from 66% to 68%, with retail funds narrowing the gap on their industry fund counterparts, though ... |
| | | | New research indicates that although around 90% of retirees selecting pension accounts or lifetime income streams were satisfied with their decision, less than two in five (38%) pre-retirees understood how those products work. The second edition of ... |
| | | | ... alongside technology functionality and pricing. Recent industry research found service remains a key driver or adviser satisfaction, with poor support frequently cited as a reason advisers switch platforms. Taggart touched on his eagerness to contribute ... |
| | | | ... the sale of Perpetual's wealth management business to Bain Capital, which was announced in March. "Subject to the satisfaction of conditions precedent, the sale is expected to complete later this calendar year, and we are progressing the various activities ... |
| | | | ... delivering strong, sustainable outcomes for members across the important metrics of investment performance, member satisfaction and service delivery excellence." |
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