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Showing 831 - 840 of 5292 results for "customer"

UniSuper appoints Peter Warne

ANDREW MCKEAN  |  TUESDAY, 15 NOV 2022
... the fund." Meanwhile, last week, a Roy Morgan Superannuation Satisfaction report showed that UniSuper had the highest customer satisfaction rating of any industry fund. UniSuper chief member and advice officer Danielle Mair told Financial Standard, that ...

ANZ to pay $42m in insurance lawsuit

CASSANDRA BALDINI  |  MONDAY, 14 NOV 2022
ANZ has agreed to pay $42 million to settle a class action regarding consumer credit insurance (CCI) products. Commonwealth Bank has also reached a settlement for a similar matter. Slater and Gordon filed the class action against ANZ, OnePath Life ...

Super fund with highest customer satisfaction named

ANDREW MCKEAN  |  THURSDAY, 10 NOV 2022
... scored a satisfaction rating of 67.9% in September 2022, a decrease of 2.8% from the year prior. Industry funds' customer satisfaction declined by 1.5% from the year prior to 70.7%, the smallest decline of any super fund category. SMSFs' customer ...

Proebstl to leave legalsuper

JAMIE WILLIAMSON  |  TUESDAY, 8 NOV 2022
... in the merger of QSuper and Sunsuper. He was at Sunsuper for almost 15 years, including as executive general manager, customer engagement.

Westpac updates on strategic priorities

CASSANDRA BALDINI  |  MONDAY, 7 NOV 2022
... matters and court actions." Its strategy going forward will focus on banking in Australia and New Zealand and improving customer service. "We've completed or announced the sale of nine businesses. We've continued to reduce products, closing more than ...

CALI backed by industry

CASSANDRA BALDINI  |  MONDAY, 7 NOV 2022
The Council of Australian Life Insurers (CALI) has been backed by the industry with 19 life insurers and reinsurers joining its membership. CALI's membership now represents 99% of the life insurance industry and 100% of the reinsurance industry in Australia. ...

ClearView abandons potential takeover transactions

ANDREW MCKEAN  |  WEDNESDAY, 2 NOV 2022
... of maximising value for all shareholders, determining the optimal future direction of ClearView to protect and enhance customer and policyholder outcomes, and achieving long-term shareholding base, including by exploring a potential change of control ...

MLC Life updates retail insurance product range

CASSANDRA BALDINI  |  MONDAY, 31 OCT 2022
MLC Life Insurance has upgraded its insurance product range to strengthen customer protections. Effective today, the Income Replacement Ratios (IRRs) for both Income Assure and Income Assure+ will be raised for customers with higher incomes so they ...

Challenger appoints chief financial officer

CASSANDRA BALDINI  |  MONDAY, 31 OCT 2022
... and fresh thinking will also be of great benefit as we continue to deliver on our strategy to expand our offering and customer base." After leading the sale process of Challenger Bank, Grimes felt it was an appropriate time to transition from her position ...

Breach reporting improvements needed: ASIC

JAMIE WILLIAMSON  |  FRIDAY, 28 OCT 2022
Just 6% of licensees lodged a breach report in the first nine months of the reportable situations regime, with ASIC raising concerns that licensees still lack the systems and policies to identify and address issues. ASIC has released insights from the ...