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Search ResultsShowing 51 - 60 of 82 results for "Financial Ombudsman Service"
FOS decries unpaid compensation
DARREN SNYDER  |  TUESDAY, 14 APR 2015
The Financial Ombudsman Service believes a limited compensation scheme is the missing piece from regulatory discussions and suggested improvements in Australia's financial system. The call comes as part of the service's submission to the Financial System ...
Perpetual partners The Fold to help accountants
MARK SMITH  |  TUESDAY, 7 APR 2015
... independent accountants. Representatives from The Fold will also be in attendance as well as the Financial Ombudsman Service, who will talk to aspects of external dispute resolution.
Financial services companies owe consumers $15m compensation
LAURA MILLAN  |  MONDAY, 2 FEB 2015
... Financial services providers owe consumers about $15 million in unpaid compensation, according to the Financial Ombudsman Service (FOS). The latest edition of The FOS Circular reveals that since January 1, 2010, a total of 26 financial services companies ...
FOS demands licensee-funded consumer protection scheme
LAURA MILLAN  |  MONDAY, 8 SEP 2014
... a default consumer protection scheme to ensure consumers are paid when awarded compensation, the Financial Ombudsman Service (FOS) asked in its submission to the Financial System Inquiry (FSI). The proposal was made in light of the 105 FOS determinations ...
Macquarie forced to contact all advice clients for remediation
LAURA MILLAN  |  FRIDAY, 15 AUG 2014
... to cover the costs of that. Unsatisfied Macquarie customers will be able to raise the issue to the Financial Ombudsman Service (FOS), which has agreed to waive the usual limitation periods or claim thresholds in this particular matter. The EU is being ...
CBA, ASIC unveil details of new compensation scheme
LAURA MILLAN  |  FRIDAY, 8 AUG 2014
... or FW, as well as the compensation offer. Clients will also be able to refer their matter to the Financial Ombudsman Service (FOS) with both licensees "agreeing to waive any limitation period or claim threshold that would normally apply to FOS matters." ...
Macquarie tight-lipped on EU details
LAURA MILLAN  |  FRIDAY, 25 JUL 2014
... expert. The group also said that "client remediation approach based on consistent application of Financial Ombudsman Service principles and is subject to oversight by Deloitte and ASIC.
CBA opens up compensation review to all advice clients
LAURA MILLAN  |  THURSDAY, 3 JUL 2014
... compensation is payable and, if so, how much. Customers will also be able to take the matter to the Financial Ombudsman Service. Narev did not give details of how the independent panel would be set up, how its members will be chosen or who they will ...
ANZ praises ASIC "integrity" amid consumer complaints
LAURA MILLAN  |  WEDNESDAY, 6 NOV 2013
... in a fair and responsible way." The bank encouraged customers to raise their concerns through the Financial Ombudsman Service (FOS). However, a review of the consumer submissions reveals that both the bank and the FOS have seemed to fail in addressing ...
Advice main concern in FOS investment disputes
LAURA MILLAN  |  WEDNESDAY, 23 OCT 2013
... Financial advice keeps being the main concern for consumers who lodge investment-related claims to the Financial Ombudsman Service (FOS). The FOS 2012-13 annual review found an 11% reduction of all disputes. In total, the FOS received 32,307 disputes ...
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