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Showing 31 - 40 of 89 results for "Financial Ombudsman Service"

Federal Government names Royal Commission lead

JAMIE WILLIAMSON  |  MONDAY, 4 DEC 2017
... resonates throughout our industry is amply demonstrated by the miniscule number of complaints to the Financial Ombudsman Service about the stockbroking industry. For the year ended June 2017, FOS received a total of 39,479 disputes. Of these only.003% ...

O'Dwyer urges AFCA consultation

KARREN VERGARA  |  FRIDAY, 3 NOV 2017
... Treasurer Scott Morrison set in motion the establishment of a one-stop-shop dispute body to replace the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal in presenting this year's budget. Following ...

Life insurance complaints down: FOS

JAMIE WILLIAMSON  |  FRIDAY, 6 OCT 2017
... surrounding investments, advice and life insurance accounted for 9% of all disputes accepted at the Financial Ombudsman Service of Australia last financial year. In its annual report FOS outlined that of the 22,475 disputes it accepted over the 12 month ...

Industry body questions AFCA funding model

EMMA RAPAPORT  |  THURSDAY, 28 SEP 2017
... complaints. To illustrate their point, the AIST made reference to the number of complaints received by the Financial Ombudsman Service in 2015-2016 - 34,095, mostly regarding financial advice - and compared them to the number complaints received by the ...

Panel appointed to ease AFCA transition

JAMIE WILLIAMSON  |  WEDNESDAY, 23 AUG 2017
... industry," O'Dwyer said. Those appointed to the expert panel are: Shane Tregillis, chief ombudsman, Financial Ombudsman Service; Helen Davis, chair, Superannuation Complaints Tribunal; Robin Buckham, director at Self Employed Australia (representing ...

Ripoll to help victims of rogue advice

JAMIE WILLIAMSON  |  MONDAY, 14 AUG 2017
... recover their losses. Joining forces with Financial Rescue Australia, Ripoll said that despite the Financial Ombudsman Service's free complaints service having been established to help people recover losses, a certain level of skill is required to lodge ...

O'Dwyer names one-stop-shop dispute resolution lead

KARREN VERGARA  |  THURSDAY, 27 JUL 2017
... (AFCA). The merger was flagged earlier in Budget documents stating AFCA will operate in place of the Financial Ombudsman Service, the Credit and Investments Ombudsman, and the Superannuation Complaints Tribunal from 1 July 2018. Edey retired from the ...

Macquarie pays the price for poor advice

JAMIE WILLIAMSON  |  FRIDAY, 9 JUN 2017
... number of cases are yet to be finalised as they are either the subject of litigation or a current Financial Ombudsman Service complaint.

Financial dispute authorities combined for 'one-stop-shop'

EMMA RAPAPORT  |  TUESDAY, 9 MAY 2017
... process for consumers. The Australian Financial Complaints Authority (AFCA) will operate in place of the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal as an industry funded complaints resolution ...

CBA defends 'incorrect' personal advice claims

JAMIE WILLIAMSON  |  MONDAY, 16 JAN 2017
... advice was not provided," he said. Gamertsfelder also cited a review of the case conducted by the Financial Ombudsman Service in 2012 which found in favour of the bank. Despite this, Gamertsfelder did concede that the Open Advice Review program had identified ...