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Showing 641 - 650 of 5291 results for "customer"

APRA finds signs of step change in remuneration practices

ANDREW MCKEAN  |  THURSDAY, 7 SEP 2023
APRA has found early signs of change in the remuneration practices of financial services entities in a review of how Prudential Standard CPS 511 has been applied. In a letter to all APRA-regulated entities, the regulator said it was pleased with the ...

Spaceship launches US investing service

JAMIE WILLIAMSON  |  WEDNESDAY, 6 SEP 2023
Spaceship users now invest as little as $10 in a range of US-listed ETFs and stocks. Launched yesterday, Spaceship's new US investing service is available to Spaceship Voyager customers for just $2 extra a month, who can execute unlimited trades with ...

Colonial First State previews new MA offering

CHLOE WALKER  |  WEDNESDAY, 6 SEP 2023
Colonial First State (CFS) has revealed its new managed accounts offering, to be made available on the newly launched Edge platform. The Accelerate Series has been designed in response to feedback from financial advisers, helping them meet best interest ...

Financial hardship neglect lands Westpac in court

KARREN VERGARA  |  TUESDAY, 5 SEP 2023
ASIC is suing Westpac for neglecting more than 200 customer hardship requests over seven years, for which the bank blames "technology failure". ASIC commenced civil penalty proceedings in the Federal Court, alleging that Westpac failed to respond to ...

Sequoia liquidates Libertas Financial Planning

KARREN VERGARA  |  FRIDAY, 1 SEP 2023
Libertas Financial Planning is in the process of liquidation, a decision made by parent company Sequoia Financial Group four years after it was acquired. Libertas' operations and customers will transfer to Interprac Financial Planning and Sequoia ...

Midwinter partners for paraplanning solution

CHLOE WALKER  |  WEDNESDAY, 30 AUG 2023
... Services has long supported Midwinter's intuitive software, which coupled with their commitment to ongoing training and customer satisfaction, has been instrumental in our success," Winberg said.

Australian Ethical hits $9.2bn, focus turns to back-office

ANDREW MCKEAN  |  FRIDAY, 25 AUG 2023
... (UPAT) of $11.8 million, representing a 15% increase on the previous financial year. Financial year results also showed customer numbers increased 54% year on year, driven by organic growth and the integration of Christian Super members. Australian Ethical ...

legalsuper chief operating officer exits

KARREN VERGARA  |  WEDNESDAY, 23 AUG 2023
... Trust as head of operations, and spent more than 14 years at Sunsuper, most recently as executive general manager of customer engagement. Luke Symons became the permanent chief executive on April 11. Under his leadership, changes have been introduced ...

Bravura hires global head of product

CASSANDRA BALDINI  |  WEDNESDAY, 23 AUG 2023
... global clients to develop and streamline technology and business processes, aiming to improve efficiency and enhance customer experience through digital delivery. Prior to joining Bravura, Johnson held senior roles at AMP, TAL and Nano Digital Home Loans ...

Global X launches US tech ETF

CHLOE WALKER  |  WEDNESDAY, 23 AUG 2023
The Global X US 100 ETF (N100) aims to offer access to the top 100 most innovative, large-cap companies in the US at a cost-effective rate. The Global X US 100 Index tracks the performance of the largest 100 companies listed on the NASDAQ, excluding ...