Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 681 - 690 of 5291 results for "customer"

ClearView strengthens leadership team

KARREN VERGARA  |  MONDAY, 17 JUL 2023
... in June. Over the last 18 months, Gooderick said Faglioni has built and managed a "high-performing team, refreshed our customer claims journey and delivered improved end-to-end claims management outcomes". "She is a highly respected professional who ...

CFS settles super fees class action

JAMIE WILLIAMSON  |  FRIDAY, 14 JUL 2023
Colonial First State will pay $100 million to settle a class action over fees that were illegally charged to members to pay commissions to financial advisers. The action related to members of CFS FirstChoice and conduct carried out between July 2013 ...

Leigh Watson caps four decades in industry

ELIZABETH FRY  |  FRIDAY, 14 JUL 2023
... in Australia and New Zealand." 'It's been a lot of fun." Speaking on the life industry, Watson said a focus on customer and member outcomes is paramount but needs to be provided so that life companies make money over the medium/long term to reinvest ...

Acting retirement lead appointed at Australian Retirement Trust

ELIZABETH FRY  |  FRIDAY, 14 JUL 2023
... financial advice. The fund said his depth of experience and knowledge in superannuation and pensions includes administration, customer service and advice. ART said the appointments are effective immediately. "Bringing our full retirement offering, including ...

Commonwealth Super Corp appoints chief customer officer

JAMIE WILLIAMSON  |  MONDAY, 10 JUL 2023
A new chief customer officer has been named at Commonwealth Superannuation Corporation (CSC), bringing experience in financial advice, super and insurance. Adam Nettheim has taken on the role, a promotion from his prior role as executive manager, customer ...

16% of asset managers to exit by 2027: PwC

ANDREW MCKEAN  |  MONDAY, 10 JUL 2023
... put further pressure on firms to differentiate their services and offerings. PwC also points to significant shifts in customer behaviour and market opportunities. The opening up of private markets and changes in investment allocation, including greater ...

Commonwealth Bank backs Wollemi Capital

CHLOE WALKER  |  MONDAY, 10 JUL 2023
... this strategic alliance opens up, including the opportunity to introduce quality carbon opportunities to CBA and its customer base, along with access to best in breed, world-leading technologies and specialist climate expertise." Meanwhile, Hunyor said ...

RBA deputy governor joins Westpac

CASSANDRA BALDINI  |  MONDAY, 10 JUL 2023
Luci Ellis will join Westpac as its new chief economist after almost 15 years with the Reserve Bank of Australia (RBA), succeeding the long-serving Bill Evans. Ellis will join the bank in October while Evans will stay with the group and transition into ...

Asset managers dismiss liquidity risks: FCA

KARREN VERGARA  |  FRIDAY, 7 JUL 2023
Too many asset managers are disregarding liquidity risks and are unprepared in the event of mass redemptions, a review by the Financial Conduct Authority (FCA) finds. The UK regulator found that many authorised funds dismiss their liquidity management ...

JANA picks Rimes for tech

CASSANDRA BALDINI  |  FRIDAY, 7 JUL 2023
The asset consultant has selected enterprise data management firm Rimes to assist in delivering strategic technology solutions and better serve clients. JANA will onboard the Rimes Matrix solution and said it's a "critical component" aiding its ...