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Showing 591 - 600 of 5292 results for "customer"

Settlement approved in AMP shareholder class action

JAMIE WILLIAMSON  |  WEDNESDAY, 15 NOV 2023
The $110 million settlement that was reached in the long-running fees-for-no-service class action against AMP was approved by a judge yesterday. The class action was filed in June 2018 and came on the back of misconduct made public by the Royal Commission. ...

APAC looks to data-driven future: State Street

CHLOE WALKER  |  WEDNESDAY, 15 NOV 2023
... "The study finds institutions expect AI to percolate to more functions such as cybersecurity, investment analysis and customer experience, including AI-enabled personalised investment advice. "However, sourcing data-literate talent is a challenge for ...

Aussie banks deliver record profits in FY23

CASSANDRA BALDINI  |  TUESDAY, 14 NOV 2023
Australia's major banks have achieved skyrocketing returns of $32.5 billion, up 14% from last year, driven by loan growth, margin expansion and the continued decline in notables. This year, profits exceeded the previous record set in 2017 at $31.2 ...

ANZ rakes in $7.4bn profit

CASSANDRA BALDINI  |  MONDAY, 13 NOV 2023
... over 1000 small businesses through our online unsecured lending platform, GoBiz, which like ANZ Plus delivers better customer outcomes at lower cost," he said. "Our Institutional Division produced record financial results, reflecting the benefits of ...

Challenger expands strategic relationship with Apollo

CASSANDRA BALDINI  |  THURSDAY, 9 NOV 2023
... Challenger said the extended agreement grants it direct entry to Apollo's origination network, benefiting both its customer annuity rates and the group's overall returns. In 2022, Apollo directly originated approximately US$100 billion of assets ...

Challenger duo joins Allianz Retire+

JAMIE WILLIAMSON  |  THURSDAY, 9 NOV 2023
... managing director of Generation Life for two years. Most recently, van der Veen and Foster served as joint general manager, customer strategy and experience at Challenger - a role they were appointed to in February 2020. Allianz Australia Life Insurance ...

Base rate lifts to 4.35%

KARREN VERGARA  |  WEDNESDAY, 8 NOV 2023
The Reserve Bank of Australia (RBA) hiked the cash rate to 4.35% as it continues to grapple with subduing inflation. RBA governor Michele Bullock yesterday pushed up the base rate by another 25 basis points, saying that while inflation in Australia ...

Westpac reports $7.2bn profit

KARREN VERGARA  |  MONDAY, 6 NOV 2023
... rising interest rates and cost-of-living pressures. Some 13,000 customers are now in hardship arrangements. The number of customer calls in total, however, increased to over 210,00 during the period. The bank is currently in trouble with ASIC for allegedly ...

E-commerce giant retreats from super

JAMIE WILLIAMSON  |  THURSDAY, 2 NOV 2023
... efficiencies count, this new alliance will enable Kogan to create value at scale through their trusted online brand and huge customer base," then-Mercer chief executive and managing director Ben Walsh said. But it didn't happen, with the product ...

NGS Super launches retirement savings strategy

CASSANDRA BALDINI  |  WEDNESDAY, 1 NOV 2023
NGS Super has launched its Easy Default offering which aims to help members manage savings while hitting retirement income objectives. Easy Default can be established on either the NGS Income Account or the Transition to Retirement Account. When the ...