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Showing 621 - 630 of 5291 results for "customer"

MA Financial boosts fund with $20m acquisition

CASSANDRA BALDINI  |  TUESDAY, 3 OCT 2023
MA Financial Group has agreed to acquire Batemans Bay Marina and Port Macquarie Marina for $20 million in response to increasing institutional demand for alternative investments. The asset manager said the two east coast marinas will complement the ...

Betashares carves slice of superannuation pie

CHLOE WALKER, JAMIE WILLIAMSON  |  WEDNESDAY, 27 SEP 2023
... the super business, in which it was determined that Betashares had the "investment scale, expertise and commitment to customer service that will best serve its fund members into the future." "Betashares was selected following a process that took into ...

ASIC fines fintech for misrepresenting crypto product

CASSANDRA BALDINI  |  WEDNESDAY, 27 SEP 2023
... managing a business that provides, financial services to retail clients for 12 months. Bobbob has fully refunded all customer funds, along with interest, following the discontinuation of the product. ASIC said it will only accept a court enforceable ...

Colonial First State appoints inaugural chief executive

CHLOE WALKER  |  TUESDAY, 26 SEP 2023
... non-executive chair. "Clive is a highly capable executive with a proven track record that has seen him deliver impressive customer and business outcomes in a variety of settings," Coombe said. "I know that Clive will make a significant contribution to ...

ANZ hit with $15m penalty for misleading customers

ANDREW MCKEAN  |  TUESDAY, 26 SEP 2023
ANZ Bank has been ordered to pay $15 million by the Federal Court for misleading customers over the funds available to them in select credit card accounts. The Court found that ANZ breached both the ASIC and the National Consumer Credit Protection Act ...

Licensees shun remediation obligations: ASIC

KARREN VERGARA  |  TUESDAY, 26 SEP 2023
Many large licensees are failing to proactively remediate clients in a fair and timely manner, operating under a framework that lacks appropriate oversight and accountability. ASIC measured large licensees against standards in Regulatory Guide 277 Consumer ...

MLC Life unveils retail discounts

KARREN VERGARA  |  FRIDAY, 22 SEP 2023
MLC Life Insurance has introduced several discount changes that can save new and existing retail customers up to 50% across various products. For financial advisers and new clients, MLC Life has applied a range of discounts across different products ...

NAB to pay $2.1m for knowingly overcharging customers

JAMIE WILLIAMSON  |  FRIDAY, 22 SEP 2023
NAB will pay $2.1 million in a fine issued by the Federal Court over knowingly overcharging customers certain fees and failing to tell them. The court has ordered the bank pay the penalty for continuing to charge periodic payment fees it knew was not ...

ASIC takes legal action against crypto exchange

ANDREW MCKEAN  |  THURSDAY, 21 SEP 2023
ASIC has commenced civil penalty proceedings against Bit Trade, provider of crypto exchange Kraken, following alleged failures to adhere to design and distribution obligations for margin products offered to Australian customers. Since the introduction ...

Financial services marketing is broken: Study

JAMIE WILLIAMSON  |  WEDNESDAY, 20 SEP 2023
A new study shows that while most local financial services marketers believe compliance teams get in the way of them getting their job done, those same compliance specialists think marketers are just looking for someone else to blame when marketing ...