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Showing 441 - 450 of 500 results for "Satisfaction"

RBC Dexia tops custody survey

RUTH LIEW  |  FRIDAY, 6 MAR 2009
... investment managers, pension funds, charities and other financial institutions around the world. It measures clients' satisfaction with the services performed by global custodians. In addition to the R&M survey, RBC Dexia was also named the world's number ...

Self-employed are more picky with advice

MICHAEL HOBBS  |  WEDNESDAY, 18 FEB 2009
... planners compared to retirees and other employed workers, a new survey found. The Business Health CATScan client satisfaction research found self-employed clients were not happy with the implementation, communication and review strategies used by their ...

Assist trustees, don't overregulate: AIST

MICHAEL HOBBS  |  WEDNESDAY, 10 DEC 2008
... house you're making the assumption about the underlying structural soundness of it," he said. "Renovation implies satisfaction with the structure and I think we're basically on the right path." Barr said alternatives to existing rules including further ...

Baby boomers hold retirement plans

MICHAEL HOBBS  |  FRIDAY, 21 NOV 2008
... survey revealed more than half of respondents are satisfied with the performance of their fund. This high level of satisfaction given the markets could be attributed to "consistent and coordinated communication" from super funds to their members, said ...

Planners still optimistic: MLC

RUTH LIEW  |  TUESDAY, 4 NOV 2008
... September data from the Australian Unity Wellbeing Index show that since October last year, the index found that satisfaction with the economic situation in Australia has fallen 8.5 percent - the biggest decrease since the survey started seven years ...

Broken hearts from empty pockets

MICHELLE BALTAZAR  |  THURSDAY, 4 SEP 2008
... Australian's sense of wellbeing. According to the latest Australian Unity Wellbeing Index - which measures consumer satisfaction with the government, the environment, and social conditions - it is the health of the economy that is affecting people the ...

Fund call centres the weakest link

RUTH LIEW  |  THURSDAY, 7 AUG 2008
... main hub of communication between a fund and its members, call centres are far measuring their performance customer satisfaction inaccurately - ultimately undermining the success a fund's marketing strategy. "The effectiveness of a fund's marketing strategy ...

AFA launches 2008 Adviser of the Year

... strong growth in member numbers across the country." said Dennis Bateman, AFA President. "Business growth, client satisfaction, education and contribution to the community are what we want to capture in the winner of this award," said Andrew McKee, head ...

Fin advice satisfaction down

RUTH LIEW  |  FRIDAY, 13 JUN 2008
Clients are showing a small decrease in satisfaction with the advice they are receiving from their financial planners, new research shows. The Lifeplan ICFS Financial Advice Satisfaction Index decreased slightly from 74.3 six months ago to 73.2 in June. ...

Kelly plans changes at Westpac

WWW.THESHEET.COM  |  FRIDAY, 2 MAY 2008
... through some of the red tape in the organisation. As expected from the ex-St George boss, she wants the customer satisfaction ratings to improve. Being "in the middle of the pack" is no longer satisfactory. Her praise of the bank was mainly to do with ...