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Showing 481 - 490 of 500 results for "Satisfaction"

Rise and rise of consumer confidence with planners: CSAM

... planning industry's credibility is on the rise and consumers are trusting them more than ever, while even their 'client satisfaction' ratings are improving. In a joint research by Credit Suisse Asset Management and Investment Trends assessing the views ...

CommBank customers tough to please and getting tougher

... banking fees in the middle of the year was another factor in the reduction in the rating. The trend in customer service satisfaction didn't however stop Norris from asserting that he was happy with the direction of the organisational reform. Norris repeated ...

GESB posts high member take-up

... administration costs remain competitive for members when compared to the market." The group has also surveyed the overall satisfaction of the fund's members and found an improvement from last year. Dolin commented, "The increase was due to the our efforts ...

CBA to replace Murray with Air NZ executive

... integrated financial services company. "The Bank has transformed and improved on a continuous basis and I take tremendous satisfaction in having led and contributed to that positive change," Murray says.

Mercer to monitor super switching intentions

... members' intentions to switch funds and will combine three measures - stated intention to change super fund, member satisfaction with current fund, and number of super accounts held - to represent an overall ' indicator'. According to Mercer Wealth Solutions ...

S&P likes First Samuel's management and Australian shares offerings

... under management. S&P is impressed with FSL's management and the way it incorporates integrity, customer and staff satisfaction, and compliance. The manager is run by CEO and owner Anthony Starkins. The ratings agency places high importance on the fact ...

Fewer investors want professional help

... cent of investors sought professional investment advice compared to 60 per cent just two years ago. However client satisfaction has increased in recent years. Seventy one percent of fund manager's clients are generally pleased with the advice they receive ...

NAB confirms UK commitment despite expected loss

... reduction in our cost base, improved productivity, higher volumes of new business and improved customer and staff satisfaction," she said. According to Peacock, Clydesdale and Yorkshire are becoming more customer focused and their recent legal entity ...

Choice of fund will have minimal impact

... of industry and public sector funds making up the majority of those happy consumers. The main reason for people's satisfaction with their fund was dependant on the type of fund to which they belonged. Members of corporate and public sector funds liked ...

Survey reveals difficulties in measuring non-financial performance indicators

... non-financial performance indicators the majority had experienced difficulties in monitoring factors such as customer satisfaction, innovation, supplier relations and employee commitment. Deloitte Australia leader of governance advisory services Annette ...