Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 391 - 400 of 500 results for "Satisfaction"

Research: Australian private banks fall behind

MELANIE TIMBRELL  |  THURSDAY, 17 MAY 2012
Australian private banks have fallen behind the UK in satisfaction levels, according to research from CoreData. A quarterly survey of 1,722 Australians with more than $1 million excluding residence and superannuation found that only 33.1% currently ...

CBA platforms report solid performance

LINDA HAUSKEN  |  THURSDAY, 17 MAY 2012
... enhancing our core capabilities of technology, a customer-focused culture and balance sheet strength, to drive customer satisfaction and good returns to our shareholders," he said.

CFS chief executive Bissaker to depart

MELANIE TIMBRELL  |  TUESDAY, 8 MAY 2012
... Colonial First State over the past 10 years, including the development of a very strong team, reaching number one in satisfaction and attaining $59 billion in platform funds, which is a significant achievement in the markets in which we operate," said ...

Wealth down as ANZ records bumper profit

MELANIE TIMBRELL  |  WEDNESDAY, 2 MAY 2012
... back of a 9% reduction in expenses and income growth of 5%. "In Australia, we made market share gains and customer satisfaction remained strong," said chief executive officer Mike Smith. "Our financial performance however was subdued, significantly impacted ...

FSU slams banking sector cost cutting plans

CLAIRE MCGREAL  |  TUESDAY, 17 JAN 2012
... and, to that end, is continuously looking for ways to use technology and process improvement to enhance customer satisfaction while increasing efficiency. This may result in redundancies occurring from time to time in some areas, while in other areas ...

Investors at risk of disengaging from advice

RACHEL DAVIS  |  THURSDAY, 17 NOV 2011
... value of financial advice, with younger investors among the most dissatisifed. The Lifeplan ICFS Financial Advice Satisfaction survey is undertaken every six months by Lifeplan Funds Management in conjunction with the University of Adelaide and looks ...

One-third advisers switch insurance providers: survey

ELISE BURGESS  |  FRIDAY, 11 NOV 2011
... support and service. The Investment Trends 2011 Planner Risk Report surveyed 729 financial planners, asking about their satisfaction with life insurers. Despite overall satisfaction with insurers being high at 77%, individual features offered received ...

Opus Capital offers EU olive branch to ASIC

ELISE BURGESS  |  FRIDAY, 14 OCT 2011
... year after the company failed to rectify the ongoing breach of the NTA condition of its licence to the Commission's satisfaction. Since that time Opus had the cancellation set aside by the Administrative Appeal Tribunal (AAT) before the Australian Securities ...

BT, MLC rocket up the super charts

ALEX DUNNIN  |  FRIDAY, 14 OCT 2011
BT and MLC have shot up in the performance satisfaction retail standings thanks to huge lifts in the proportion of their satisfied customers, according to Roy Morgan's latest Superannuation Satisfaction Report. The report is based on interviews with ...

Promotion prospects need to be addressed: Survey

CLAIRE MCGREAL  |  TUESDAY, 11 OCT 2011
... securities industry in Australia, Hong Kong, China and Singapore, revealed that Australian workers have the highest job satisfaction in the region. The study, which polled junior, middle management and senior management staff in August and September ...