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Showing 381 - 390 of 500 results for "Satisfaction"

Core Data: Super members crave quality dialogue

LINDA HAUSKEN  |  FRIDAY, 19 OCT 2012
... fund, with the ability to access the detail if they need it. The research also points to significant room to improve satisfaction and engagement in the super industry, plus a growing desire for financial advice and information. CoreData's Super Engagement ...

Banking by video to drive loyalty: Telstra

MARK STORY  |  FRIDAY, 7 SEP 2012
... for video in the financial sector, presents the opportunity for banks to deliver growth through improved customer satisfaction. He said the findings - based on presenting 1,000 Australian consumers with five video financial interaction concepts - suggest ...

ING's new super product to shake up the industry

LINDA HAUSKEN  |  WEDNESDAY, 5 SEP 2012
... focused experience to superannuation," said Vaughn Richtor, chief executive officer of ING Direct. "Our research found satisfaction and engagement with superannuation is lacking and customers' trust in their fund managers is at an all time low." Richtor ...

RBC appoints director of client operations

LINDA HAUSKEN  |  MONDAY, 20 AUG 2012
... responsibility for managing client operations including custody, fund administration and shareholder services, ensuring client satisfaction and maintenance of the firms' high service standards. Hogan will also join RBC Investor Services local management ...

Doing our bit

BENJAMIN ONG  |  MONDAY, 13 AUG 2012
... three months ago. But Australians complained too when domestic growth weakened and the A-dollar was low. Can't get no satisfaction, ey mate? No, no, no. This, however, is how it's supposed to work in order to restore global economic equilibrium. At least ...

HNW clients give brokers the 'thumbs down'

MELANIE TIMBRELL  |  FRIDAY, 10 AUG 2012
... Bank Intelligence Unit found. In a focus group of HNWIs with $2 million plus in investable assets, and an online satisfaction survey, brokers were considered too narrow in focus and approach to properly meet client needs. As a result, only one quarter ...

Zurich says no to online sales

MARK STORY  |  THURSDAY, 9 AUG 2012
Based on heartening satisfaction levels experienced by SME businesses when dealing with Zurich's traditional broking channels, the insurer has consciously decided to avoid the gravitation towards online sales taken by its competitors to boost investments. ...

Guardian Advice adds BT Life to insurer panel

BEN COLLINS  |  WEDNESDAY, 20 JUN 2012
... added BT Life to its existing group of preferred partners. Guardian Advice head Simon Harris said the move follows satisfaction with the BT Life distribution team. BT Life joins Asteron Life, AIA, OnePath and CommInsure on the Guardian Advice panel. ...

More SMSF trustees go it alone

MELANIE TIMBRELL  |  TUESDAY, 19 JUN 2012
... University of Adelaide's International Centre for Financial Services (ICFS) released its latest Financial Advice Satisfaction Index with Lifeplan Funds Management, delivering findings that client satisfaction has increased. The improvement of all three ...

Platform satisfaction on the rise

LINDA HAUSKEN  |  TUESDAY, 5 JUN 2012
Platform providers' $130m investment in technology is showing strong benefits with advisers' satisfaction reaching the highest level recorded in nine years, according to a new report by Investment Trends. Investment Trends have been tracking planners' ...