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Showing 381 - 390 of 507 results for "satisfaction"

Energy Super makes two senior appointments

MARK SMITH  |  FRIDAY, 7 DEC 2012
... build and implement a relationship management strategy with the fund's key members to improve member retention and satisfaction. "Both Daniel and Andrew have been in the financial industry for an extended period of time, their wealth of experience and ...

Advisers' client numbers down

BEN COLLINS  |  MONDAY, 3 DEC 2012
... before, when the Advice & Limited Advice Report was last released. Market conditions have played a role in clients' satisfaction levels, according to Investment Trends principal Mark Johnston. "It's always harder to say nice things about your adviser ...

TAL crowned life company of the year

MARK SMITH  |  MONDAY, 26 NOV 2012
... cover definitions and the ease of doing business with the providor. "The customer is at the centre of what's driving satisfaction among advisers with their life company in 2012, and rightly so," said Kristen Turnball, head of advice, wealth and super ...

Male clients miffed with advisers

BEN COLLINS  |  FRIDAY, 16 NOV 2012
Clients' satisfaction with their financial adviser has declined over the last six months, largely driven by men, according to the latest Lifeplan ICFS Financial Advice Satisfaction Index. It is the first time since 2007 when the survey was started ...

Most consumers distrust advisers

MARK SMITH  |  TUESDAY, 13 NOV 2012
... President Brad Fox says that the AFA's own research has highlighted that one of the key determinates for clients' satisfaction with their adviser centres around trust. "Investors feel they are not being sufficiently educated about the products and services ...

Investors more satisfied with SMSF than pooled funds

MARK SMITH  |  MONDAY, 5 NOV 2012
Satisfaction with the self-managed super funds (SMSFs) remains considerably higher than that of retail and industry funds, according to the latest Roy Morgan Superannuation Satisfaction report shows. SMSFs can boast 64% satisfaction while industry funds ...

SMSF members still happiest

ALEX DUNNIN  |  TUESDAY, 30 OCT 2012
... (SMSF) members continue to be the most satisfied. The results are reported in the latest Roy Morgan 'Superannuation Satisfaction' survey, research that is based on interviews with 30,000 people. The report revealed that satisfaction with the financial ...

Core Data: Super members crave quality dialogue

LINDA HAUSKEN  |  FRIDAY, 19 OCT 2012
... fund, with the ability to access the detail if they need it. The research also points to significant room to improve satisfaction and engagement in the super industry, plus a growing desire for financial advice and information. CoreData's Super Engagement ...

Banking by video to drive loyalty: Telstra

MARK STORY  |  FRIDAY, 7 SEP 2012
... for video in the financial sector, presents the opportunity for banks to deliver growth through improved customer satisfaction. He said the findings - based on presenting 1,000 Australian consumers with five video financial interaction concepts - suggest ...

ING's new super product to shake up the industry

LINDA HAUSKEN  |  WEDNESDAY, 5 SEP 2012
... focused experience to superannuation," said Vaughn Richtor, chief executive officer of ING Direct. "Our research found satisfaction and engagement with superannuation is lacking and customers' trust in their fund managers is at an all time low." Richtor ...