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| | | Online share trader Bell Direct has again topped the customer satisfaction rankings for online traders, ranking first in 15 out of 16 categories in the Investment Trends Online Broking Report for the second half of 2012. The rankings reflect positive ... |
| | | | Online share trading business Bell Direct has topped the customer satisfaction rankings for online traders in the Investment trends Online Broking report for the second half of 2012. The broker almost achieved a clean sweep ranking first in 15 out of ... |
| | | | ... figures shows the total number of SMSFs has now risen to 478,263. But while SMSF members tend to come out on top in satisfaction surveys, there is no evidence to show SMSFs outperform their regular fund peers. SMSF performance analysis shows the segment ... |
| | | | Satisfaction with the financial performance of Retail Super Funds in November 2012 was 41.6%, the lowest level since July 2004, well behind Industry Funds (49.0%) and Self Managed Super Funds (69.1%), a new report reveals. Based on over 30,000 interviews ... |
| | | | ... build and implement a relationship management strategy with the fund's key members to improve member retention and satisfaction. "Both Daniel and Andrew have been in the financial industry for an extended period of time, their wealth of experience and ... |
| | | | ... before, when the Advice & Limited Advice Report was last released. Market conditions have played a role in clients' satisfaction levels, according to Investment Trends principal Mark Johnston. "It's always harder to say nice things about your adviser ... |
| | | | ... cover definitions and the ease of doing business with the providor. "The customer is at the centre of what's driving satisfaction among advisers with their life company in 2012, and rightly so," said Kristen Turnball, head of advice, wealth and super ... |
| | | | Clients' satisfaction with their financial adviser has declined over the last six months, largely driven by men, according to the latest Lifeplan ICFS Financial Advice Satisfaction Index. It is the first time since 2007 when the survey was started ... |
| | | | ... President Brad Fox says that the AFA's own research has highlighted that one of the key determinates for clients' satisfaction with their adviser centres around trust. "Investors feel they are not being sufficiently educated about the products and services ... |
| | | | Satisfaction with the self-managed super funds (SMSFs) remains considerably higher than that of retail and industry funds, according to the latest Roy Morgan Superannuation Satisfaction report shows. SMSFs can boast 64% satisfaction while industry funds ... |
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