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Showing 331 - 340 of 507 results for "satisfaction"

ASIC calls for standard cyber risk measure

LAURA MILLAN  |  THURSDAY, 27 NOV 2014
... lending, crowd funding or robo-financial advice represent an opportunity of adding value in a context where customer satisfaction is at the centre of business models. "We're keen to facilitate innovation where it doesn't compromise trust and confidence ...

QSuper number one for member satisfaction

JAMES FERNYHOUGH  |  FRIDAY, 7 NOV 2014
QSuper has the most satisfied members of any superannuation fund in the country, according to a new report by Engaged Marketing. The 2014/15 Superannuation Benchmarking Study also found that QSuper members were most likely to recommend the fund. The ...

BNP Paribas top custodian for client satisfaction

JAMES FERNYHOUGH  |  THURSDAY, 6 NOV 2014
BNP Paribas has emerged as the top Australian custodian when it comes to client satisfaction, beating the likes of Citi, J.P. Morgan and NAB Asset Servicing (NAS), in the Global Custodian Agent Banks in Major Markets Survey 2014. The survey asked the ...

ASIC suspends advice firm for three months

LAURA MILLAN  |  WEDNESDAY, 1 OCT 2014
... Appeals Tribunal. In the meantime, Protect Ensure will be required to have its accounts updated and audited to ASIC's satisfaction and determine and demonstrate to ASIC that it has adequate financial resources to operate its licence. ASIC has written ...

Advisers boost practice profitability

LAURA MILLAN  |  THURSDAY, 4 SEP 2014
... are intending to change dealer groups, up from 6% last year, which represents a 55% increase. "To improve planners' satisfaction, a key area for dealer groups to focus on is enhancing the effectiveness of the advice and review process," Peker said. "By ...

Advisers use more insurers, but main provider still key: research

LAURA MILLAN  |  MONDAY, 1 SEP 2014
... planner relationships, up from 62% last year," Peker said. Underwriting is a key area that determines the advisers' satisfaction with their insurance providers. The average number of days that planners say it takes providers to process underwriting submissions ...

HUB24 acquires dealer group

LAURA MILLAN  |  THURSDAY, 21 AUG 2014
... $2.5 billion in funds under advice. The Paragem buyout will be completed over the next few weeks and is subject to satisfaction of the acquisition arrangements agreed between the dealer group's advisers and HUB24. The agreement includes a cash consideration ...

Greens slam CBA executives pay rise

LAURA MILLAN  |  TUESDAY, 19 AUG 2014
... took a pay rise of 3% or $235,583 in 2014. Narev's salary was $8.1 million, including bonuses linked to customer satisfaction and shareholder returns. CBA head of wealth management Annabel Spring's remuneration was up 8%, to $3.2 million, for the year ...

Do not take adviser loyalty for granted: research

LAURA MILLAN  |  TUESDAY, 12 AUG 2014
... platforms from any provider they wish has increased from 28% in 2013 to 35% this year. Similarly to last year, adviser satisfaction with platforms is at an all-time high. However, 18% of planners who play some role in platform selection intend to look ...

Unmet SMSF advice needs a boon for advisers

ALICE URIBE  |  THURSDAY, 31 JUL 2014
... planning (27%), Age Pension and other entitlements (27%) and SMSF pension strategies (24%). These figures coincide with satisfaction for advisers being at its highest since the global financial crisis (GFC). The overall proportion of SMSFs using a financial ...