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Showing 351 - 360 of 507 results for "satisfaction"

BT Life appoints chief underwriter

LAURA MILLAN  |  MONDAY, 3 MAR 2014
... making the most of opportunities to challenge traditional ideas, while implementing initiatives to improve customer satisfaction and business performance," Zarzeczny said. "I'm excited about leading a team of people who are so passionate about delivering ...

FEATURE: Advisers go solo

LAURA MILLAN  |  FRIDAY, 28 FEB 2014

Certified financial planners report higher profitability

LAURA MILLAN  |  FRIDAY, 14 FEB 2014
... international Certified Financial Planner (CFP) certification program found that CFPs report higher profitability and client satisfaction. In Australia, 64% of firms believe that advisers with CFP certification are more productive and the same percentage ...

Retiree confidence in super on the rise

STAFF WRITER  |  THURSDAY, 13 FEB 2014
... of sustained recovery in equity markets and a rising share market producing better returns." Despite the rise in satisfaction, Challenger chief executive of distribution, product and marketing Paul Rogan warned of the unpredictable nature of equities. ...

Retail funds close member satisfaction gap

JAMES FERNYHOUGH  |  FRIDAY, 31 JAN 2014
... Morgan. The survey put industry funds in the top five places, with ESSSuper head and shoulders above the rest with a satisfaction rate of 79.6%. Second place Catholic Super came in 10 percentage points lower, at 68.5%. No other fund passed the 60% satisfaction ...

Retail funds top super rankings survey

JAMES FERNYHOUGH  |  FRIDAY, 6 DEC 2013
... in superannuation, and the percentage of contribution beyond compulsory level. The survey also focused on member satisfaction with the fund's financial performance, the number of members acquired through switching funds, and the number of financial products ...

Accountants on look-out for SMSF-expert advisers

JAMES FERNYHOUGH  |  TUESDAY, 29 OCT 2013
... engage with a new specialist, having a trusted relationship with that specialist is vital both in terms of client satisfaction and client retention. "With a number of mergers taking place between financial planning and accounting practices across the ...

Fund members still resisting super engagement

ALEX DUNNIN  |  THURSDAY, 17 OCT 2013
... financial advisers were also very influential. This poor perception is echoed by Roy Morgan's latest superannuation satisfaction survey results that found in August industry funds had average satisfaction ratings of 51% while for retail funds the average ...

Tailor advice to each generation: research

LAURA MILLAN  |  TUESDAY, 15 OCT 2013
... suggest that a 'more is more' effect is consistent across ages, with clients in all three generations reporting higher satisfaction with practices that communicate via a larger number of channels. "All generations want personal email communication to ...

Midwinter adapts planner software to client profile

LAURA MILLAN  |  WEDNESDAY, 9 OCT 2013
... Technology Report found that Midwinter's software currently holds a 7% of the market share but scores highest on user satisfaction.