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Showing 281 - 290 of 506 results for "satisfaction"

New platform allows super funds to share data with partners

MARK SMITH  |  WEDNESDAY, 31 AUG 2016
... partners to collaborate with their data in a secure and encrypted environment to help improve member retention and satisfaction. Empirics, which is part of Link Group's information, digital and data solutions division, provides data visualisation, analytics ...

CFS adds aged care annuity to FirstChoice

KERRIE SYDEE  |  MONDAY, 29 AUG 2016
... retirement platform, as rated by advisers. "Offering leading retirement products on our platform results in stronger satisfaction and longer relationships with clients." Chun added being able to provide access to annuities on platform makes it easier ...

Risk advice revenue falls 7pc in 2016

KERRIE SYDEE  |  WEDNESDAY, 24 AUG 2016
... easier for planner to recommend an insurer if the client has already heard of them." BT Life achieved the highest user satisfaction among life insurers, followed by AIA Australia and TAL. OnePath continued to lead the life insurance market by share of ...

Retiree expenditure remains modest: study

DARREN SNYDER  |  TUESDAY, 23 AUG 2016
... households, including wealthy ones, have relatively modest expenditure and - on average - have the highest financial satisfaction." ACFS executive director, Professor Rodney Maddock, said the report's findings provided important evidence in the discussion ...

CBA posts record profit despite dip from wealth division

MARK SMITH  |  WEDNESDAY, 10 AUG 2016
... affected by a high profile Fairfax investigation. Commonwealth Bank ranked outright number one for retail customer satisfaction for each month during the financial year, and ranked first or equal first in all key segments of business customer satisfaction ...

Super funds struggling as member engagement decreases

ALEX BURKE  |  MONDAY, 8 AUG 2016
... whose engagement decreased from 47.4% to 41.3%. Unsurprisingly, this also coincides with a slide in members' overall satisfaction with their super funds. In 2015, 73.5% of surveyed members were satisfied with their main super fund; this has fallen to ...

CalPERS names new chief executive

DARREN SNYDER  |  FRIDAY, 15 JUL 2016
... members involved. She has demonstrated throughout her career strong leadership and innovation, an emphasis on customer satisfaction, and team collaboration that will be fundamental to the future of CalPERS." Frost's career spans executive level positions ...

Adviser commitment to tech relationships falling

KERRIE SYDEE  |  FRIDAY, 1 JUL 2016
... providers to demonstrate they are meeting both planners' and clients' needs, as there is a strong correlation between satisfaction and the intention to switch. "One of the key challenges affecting providers in the current environment has been the increased ...

Life insurers must be more transparent: AFA

KERRIE SYDEE  |  FRIDAY, 10 JUN 2016
... with life insurance companies than is commonly assumed. The research found that the income protection claimants' satisfaction with insurance companies is 80% with the strongest performing company achieving 85% satisfaction and an NPS of 45. For individuals ...

Sentiment recovers but cash still king

MARK SMITH  |  THURSDAY, 9 JUN 2016
... coming a distant second (22.0%)." Turnbull added things may change in the future with a general decline in investor satisfaction with the performance of their cash over recent quarters. "While cash remains popular among investors, only one quarter (23.9%) ...