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Showing 271 - 280 of 507 results for "satisfaction"

SMSF satisfaction belies uncertainty

ALEX BURKE  |  FRIDAY, 16 DEC 2016
Even if 75% of SMSF holders report being satisfied with their fund choice, a new UBS/FSC report suggests a lot of uncertainty in the sector about retirement adequacy and government policy. The report is based on a survey conducted by KREAB Research ...

Investment managers must find purpose, not performance

JAMIE WILLIAMSON  |  MONDAY, 12 DEC 2016
... the goals and values of the individual respondents, their clients and workplace. It is directly linked to client satisfaction and employee engagement. The study shows Asia-Pacific with the second highest 'phi' globally after the Americas, with asset ...

Advice experiences can help educate non-advised

KERRIE SYDEE  |  THURSDAY, 1 DEC 2016
As more than 80% of financial planning clients report high levels of trust and satisfaction with their financial advisers, the industry has an opportunity to share these experiences and help educate Australians. A new university study led by researchers ...

Life insurance satisfaction declines

KERRIE SYDEE  |  FRIDAY, 18 NOV 2016
New Roy Morgan research shows the satisfaction of life and risk insurance policy holders has dropped 1.8% to 67.5% in the past year. While the findings show a drop, satisfaction levels are up from 66.3% three years ago and five of the 13 largest funds ...

Suncorp CFO says financial services disenfranchised

JAMIE WILLIAMSON  |  FRIDAY, 11 NOV 2016
... responsibilities, providing avenues for competition and sacrificing strong, beneficial strategies in favour of short-term satisfaction. "Investment decisions with pay back periods that stretch beyond the traditional three-year planning cycle rarely pass ...

Human centred workplaces needed: MetLife

KERRIE SYDEE  |  THURSDAY, 3 NOV 2016
... the workplace. These types of initiatives can help to build a more positive workplace which can in turn boost staff satisfaction and overall productivity."

Consultum rewards star advisers

KERRIE SYDEE  |  WEDNESDAY, 2 NOV 2016
... a number of criteria including demonstrating excellence in areas such as professionalism, advice outcomes, client satisfaction, financial performance and contributing to the financial literacy of clients. The full list of 2016 Consultum awards are: Adviser ...

Narev points to GFC for bank dissatisfaction

JAMIE WILLIAMSON  |  WEDNESDAY, 19 OCT 2016
... ability of individual customers and whistleblowers to be heard. "Now, the reality is the Commonwealth Bank customer satisfaction is higher than it ever has been. But we need to realise that increasingly we are going to be judged by the consistency of ...

Super members should face "better off test"

DARREN SNYDER  |  TUESDAY, 4 OCT 2016
... according to the report. ISA chief executive David Whiteley said: "The apparent flow of members from funds with better satisfaction and performance to inferior funds is not what we would expect in a competitive market with informed consumers. "These ...

Super inefficiencies coming to the fore

DARREN SNYDER  |  TUESDAY, 20 SEP 2016
... differences between superannuation funds. This inhibits competition within the system and can lead to sub-optimal satisfaction amongst superannuation members when their expectations are not met at claim time," Fox said. "We consider that to improve competition ...