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Showing 251 - 260 of 506 results for "satisfaction"

Life insurers challenged by waning planner loyalty

JAMIE WILLIAMSON  |  WEDNESDAY, 27 SEP 2017
... client engagement and education," Choi said. "Insurers that cultivate their planner relationships and maintain high satisfaction levels will benefit from lower attrition levels." This is of particular importance given the changing nature of life insurance ...

MetLife tracker enhances claims experience

KARREN VERGARA  |  MONDAY, 25 SEP 2017
... MetLife research uncovered a largely positive experience for claimants, with claims managers being a key driver of satisfaction, Simmons added. "We developed the digital claims tracker with members' needs and wants firmly front of mind, complementing ...

Investors happier with online broking: Investment Trends

JAMIE WILLIAMSON  |  THURSDAY, 14 SEP 2017
Overall satisfaction with the online broking industry has increased for the first time since 2015, as 85% of online investors deem their preferred platform to be either good or very good. The Investment Trends 2017 Australia First Half Online Broking ...

The rise and impact of insurtech

JAMIE WILLIAMSON  |  THURSDAY, 14 SEP 2017
... personalized solutions, more efficient operations and processes, and most importantly, improved customer experience and satisfaction," the report reads.

Managed Accounts Forum draws record crowd

JAMIE WILLIAMSON  |  FRIDAY, 8 SEP 2017
... this day, I regret not leaving that license there and then, as we have only been able to execute portfolios to my satisfaction in the last 12 months." Further, Rainmaker head of research Alex Dunnin will present findings from the Financial Standard 2017 ...

Retirement village receives super fund boost

EMMA RAPAPORT  |  THURSDAY, 7 SEP 2017
... villages that combine residential and recreational facilities into strong and safe communities; and also ensuring high satisfaction and engagement of residents." "First State Super has recognised these attributes and elected to invest in the Oak Tree ...

The disconnect at the heart of financial services

ALEX BURKE  |  THURSDAY, 7 SEP 2017
... statistically significant effects on three key areas: organisational effectiveness, employee engagement and client satisfaction. "As asset managers we want to prove we aren't an industry of leeches; that we're actually contributing to broader economic ...

ANZ Wealth enhances life insurance process

KARREN VERGARA  |  MONDAY, 17 JUL 2017
... trialled the tool said its ability to provide an immediate underwriting decision was having a real impact on client satisfaction and conversion rates, he added. ANZ Wealth has taken a number of steps to improve its life insurance offerings to advisers ...

Tech providers fall behind increased planner needs

JAMIE WILLIAMSON  |  THURSDAY, 13 JUL 2017
... Supporting this, the financial planners surveyed by Investment Trends rated Netwealth and HUB24 equal first for overall satisfaction, followed by CFS FirstChoice, BT Wrap and Macquarie Wrap. HUB24 also achieved the highest client satisfaction in 16 of ...

Countplus launches scholarship

KARREN VERGARA  |  WEDNESDAY, 12 JUL 2017
... which runs for about one week and is worth US$15,500, covers how executives can motivate talent, maintain high client satisfaction rates, and develop skills to drive long-term business strategies. The scholarship honours Countplus founder and former ...