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Showing 1461 - 1470 of 5293 results for "customer"

Macquarie profits slide 32%

KANIKA SOOD  |  FRIDAY, 6 NOV 2020
Macquarie Group reported $985 million in net profit for the six months ending September, 23% lower than the previous half and 32% lower than same period last year. "Recent months have been overshadowed by the profound human impact of COVID-19 global ...

Citi expands fixed income offering for wholesale

KANIKA SOOD  |  THURSDAY, 5 NOV 2020
Citi Australia is offering wholesale clients access to high-yield bonds, hybrids and capital notes, as it expands its fixed income services. It said it will also offer access to the instruments via the primary market, adding potential or preferential ...

IOOF unfazed by poor MLC result

ELIZA BAVIN  |  THURSDAY, 5 NOV 2020
NAB posted a 37% loss in revenue while MLC Wealth was down around $100 million in divisional cash earnings from last year, though IOOF said the result is broadly in line with its expectations. IOOF is set to acquire 100% of MLC Wealth from NAB for $1.4 ...

Bendigo closes SmartOptions Super

KARREN VERGARA  |  THURSDAY, 5 NOV 2020
... of superannuation, said Bendigo SmartOptions Super offered a broad investment menu and over time there was very little customer demand for the range of investment options on offer. Some members have been transferred to Bendigo SmartStart Super. SmartStart ...

Life insurers recognised for innovation

KARREN VERGARA  |  TUESDAY, 3 NOV 2020
... Direct Life Insurance Excellence Award for 2020. It also won the TPD Award (My Protection Plan - TPD Option Rider), the Customer Service Award for Life Companies and the Income Protection Award (My Protection Plan - IP Cover). TAL took home the Term ...

BT changes adviser fee structure

ELIZA BAVIN  |  TUESDAY, 3 NOV 2020
... more likely to seek initial advice when first entering a product and the one off adviser fee arrangement will enable the customer to consent to a deduction of an advice fee from their account on a one off basis at the point of receiving advice," he said. ...

Westpac profits down on AUSTRAC fine

ANNABELLE DICKSON  |  MONDAY, 2 NOV 2020
... week, impairment charges increased four times from the previous year to $3.1 billion with $440 million going towards customer remediation, $614 million to write-down of intangibles and $123 million towards asset sales and revaluations. Despite the dismal ...

ING announces head of wealth, chief executive

ANNABELLE DICKSON  |  FRIDAY, 30 OCT 2020
ING Australia has appointed BT's former head of platforms as its head of wealth and has promoted its head of retail bank to chief executive. New head of wealth Dina Kotsopoulos was with BT for nearly 15 years and was appointed head of platforms ...

ANZ sees profits plummet, plans to exit thermal coal

ANNABELLE DICKSON  |  THURSDAY, 29 OCT 2020
ANZ has felt the wrath of the pandemic, reporting a 42% loss on cash profit in its full year results as it tries to protect itself from future credit losses. It has also updated its climate policy, saying it will exit thermal coal by 2030. The bank's ...

ANZ flags earnings hit

ANNABELLE DICKSON  |  WEDNESDAY, 28 OCT 2020
... ANZ, remediation charges have been increased $97 million from the first half of the year to $188 million after tax. The customer remediation bill for the year has now risen to $279 million. The bank also flagged a $138 million charge after changes to ...