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Showing 111 - 120 of 241 results for "OMB"

AFCA ombudsman addresses adviser concerns

KRISTI CHENG  |  TUESDAY, 10 SEP 2019
AFCA ombudsman Shail Singh has addressed common adviser concerns regarding the authority's introduction of legacy complaints. Speaking at a recent Financial Planning Association of Australia event, Singh said AFCA will apply the standard of the relevant ...

AFCA looks to expand senior ranks

KRISTI CHENG  |  FRIDAY, 26 JUL 2019
The Australian Financial Complaints Authority is on the hunt for a new chief operating officer. The successful applicant will work with other ombudsmen and senior executives to develop and execute the organisational strategy and initiatives necessary ...

AFCA delivers $83 million win

ELIZABETH MCARTHUR  |  MONDAY, 15 JUL 2019
The Australian Financial Complaints Authority has collected over $83 million for consumers and small businesses in just six months. In its first six months of operations, AFCA received over 35,000 complaints and 60% of those have already been resolved. ...

Xplore Wealth launches new solution

HARRISON WORLEY  |  WEDNESDAY, 3 JUL 2019
In its first major move since rebranding, Xplore Wealth launched a new wrap platform. The first major product initiative since shedding its managedaccounts.com.au branding earlier this year, Xplore Wrap is Xplore Wealth's new platform offering to advisers ...

ASIC approves AFCA rules change

ELIZABETH MCARTHUR  |  TUESDAY, 18 JUN 2019
ASIC has approved changes to the Australian Financial Complaints Authority rules for legacy complaints. The ASIC approval gives effect to the AFCA authorisation condition introduced by the government earlier this year. Under the government's additional ...

New AFCA remit not enough: Law firm

KANIKA SOOD  |  MONDAY, 17 JUN 2019
A law firm has approached the Treasury with concerns the reforms made to the Australian Financial Complaints Authority after the Royal Commission are flawed and need urgent amendment. In February, the Federal Government expanded AFCA's remit to give ...

Minimum wage rises by 3%

HARRISON WORLEY  |  TUESDAY, 4 JUN 2019
Australia's minimum wage is set to rise by 3%. The Fair Work Commission has determined Australia's national minimum wage (NMW) will increase by 3% to $19.49 per hour. Effective from the first full pay period starting on or after July 1, the increase ...

AFCA seeks to strengthen leadership

ELIZABETH MCARTHUR  |  THURSDAY, 23 MAY 2019
The Australian Financial Complaints Authority (AFCA) is recruiting for a number of newly-created senior roles. Chief ombudsman and chief executive David Locke will appoint a deputy chief ombudsman and general counsel. The new leadership roles will be ...

ASIC to strengthen complaints handling

ELIZABETH MCARTHUR  |  THURSDAY, 16 MAY 2019
ASIC has initiated public consultation on the creation of new standards for financial firms handling consumer and small business complaints. The regulator is proposing standards that will include mandatory data reporting and make firms' complaints handling ...

FASEA welcomes new directors

HARRISON WORLEY  |  MONDAY, 8 APR 2019
The government body overseeing the rising education standards in financial advice is welcoming new directors to its board. Australian Financial Complaints Authority board member Elissa Freeman and former Financial Planning Association of Australia director ...