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Showing 131 - 140 of 241 results for "OMB"

SMSFs: Who, what, where, when and how

JAMIE WILLIAMSON  |  MONDAY, 15 OCT 2018
Financial advisers have been provided with a simple checklist to employ when considering recommending a self-managed superannuation fund to clients. Australian Financial Complaints Authority lead ombudsman - superannuation, June Smith reinforced the ...

ANZ chief says remediation is "distracting"

KARREN VERGARA  |  FRIDAY, 12 OCT 2018
ANZ chief executive Shayne Elliott has admitted to a parliamentary inquiry that the bank saw its remediation programs as a "distraction" and at one point took up to 15 years to compensate some customers. This morning, Elliott told the House of Representatives ...

CommInsure, TAL engaged in troubling conduct: Royal Commission

KARREN VERGARA  |  MONDAY, 24 SEP 2018
In closing the sixth round of the Royal Commission, counsel assisting found that CommInsure, TAL and Rest may have engaged in conduct that fell below community standards after hearing "troubling" evidence from various case studies. CommInsure and Colonial ...

AFCA membership deadline arrives

JAMIE WILLIAMSON  |  FRIDAY, 21 SEP 2018
Financial services firms have until close of business today to register for membership of the Australian Financial Complaints Authority. ASIC has issued a warning to all Australian financial services licensees, superannuation trustees and authorised ...

TAL hired private investigator to follow claimant: Royal Commission

KANIKA SOOD  |  THURSDAY, 13 SEP 2018
TAL went to great lengths to get out of paying insurance claims to a nurse which involved hiring a private investigator who followed her around the country, the Royal Commission heard today. Newly-appointed TAL general manager of claims Loraine van ...

ASIC marks AFCA milestone

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
Corporate regulator ASIC said it has approved the Australian Financial Complaints Authority's complaint resolution rules, marking a significant milestone in time for its November 1 launch. ASIC gave the green light on the AFCA's complaint resolution ...

CommInsure misled FOS: Royal Commission

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
CommInsure admitted it misled the Financial Ombudsman Service that was helping resolve a claimant's dispute by deliberately withholding medical information and delaying the process, the Royal Commission heard yesterday afternoon. Counsel assisting ...

Advice firm rebrands, confirms independence

JAMIE WILLIAMSON  |  WEDNESDAY, 29 AUG 2018
A Victorian financial advice practice is readying itself for the future of advice, rebranding and restructuring its business model to now meet the legal requirements for independence. Celebrating its 10th anniversary, Hogben Farrell Financial Planning ...

AFCA funding lacks transparency: AIST

KARREN VERGARA  |  THURSDAY, 26 JUL 2018
The Australian Institute of Superannuation Trustees slammed the lack of transparency around how the Australian Financial Complaints Authority will operate and be funded. The Federal Government recently released its AFCA funding model overview, which ...

NAB names wealth advocate

KARREN VERGARA  |  TUESDAY, 26 JUN 2018
NAB appointed a wealth customer advocate tasked with lifting the standards of the banking group's financial advice complaints process. Clare Petre is the new independent customer advocate for customers, overseeing products, services and advice. She ...