Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 131 - 140 of 243 results for "OMB"

AFCA creates small businesses ombudsman role

KARREN VERGARA  |  FRIDAY, 16 NOV 2018
The newly established Australian Financial Complaints Authority (AFCA) will appoint an ombudsman dedicated to helping small businesses resolve disputes with their financial service providers. AFCA will consider complaints from small businesses with ...

One-stop complaints shop opens

DARREN SNYDER  |  THURSDAY, 1 NOV 2018
Australia's newly-established financial services dispute resolution system expects to play an important role in the wake of the Royal Commission into the sector's misconduct. Australian Financial Complaints Authority chair Helen Coonan said the one-stop-shop ...

SMSFs: Who, what, where, when and how

JAMIE WILLIAMSON  |  MONDAY, 15 OCT 2018
Financial advisers have been provided with a simple checklist to employ when considering recommending a self-managed superannuation fund to clients. Australian Financial Complaints Authority lead ombudsman - superannuation, June Smith reinforced the ...

ANZ chief says remediation is "distracting"

KARREN VERGARA  |  FRIDAY, 12 OCT 2018
ANZ chief executive Shayne Elliott has admitted to a parliamentary inquiry that the bank saw its remediation programs as a "distraction" and at one point took up to 15 years to compensate some customers. This morning, Elliott told the House of Representatives ...

CommInsure, TAL engaged in troubling conduct: Royal Commission

KARREN VERGARA  |  MONDAY, 24 SEP 2018
In closing the sixth round of the Royal Commission, counsel assisting found that CommInsure, TAL and Rest may have engaged in conduct that fell below community standards after hearing "troubling" evidence from various case studies. CommInsure and Colonial ...

AFCA membership deadline arrives

JAMIE WILLIAMSON  |  FRIDAY, 21 SEP 2018
Financial services firms have until close of business today to register for membership of the Australian Financial Complaints Authority. ASIC has issued a warning to all Australian financial services licensees, superannuation trustees and authorised ...

TAL hired private investigator to follow claimant: Royal Commission

KANIKA SOOD  |  THURSDAY, 13 SEP 2018
TAL went to great lengths to get out of paying insurance claims to a nurse which involved hiring a private investigator who followed her around the country, the Royal Commission heard today. Newly-appointed TAL general manager of claims Loraine van ...

ASIC marks AFCA milestone

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
Corporate regulator ASIC said it has approved the Australian Financial Complaints Authority's complaint resolution rules, marking a significant milestone in time for its November 1 launch. ASIC gave the green light on the AFCA's complaint resolution ...

CommInsure misled FOS: Royal Commission

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
CommInsure admitted it misled the Financial Ombudsman Service that was helping resolve a claimant's dispute by deliberately withholding medical information and delaying the process, the Royal Commission heard yesterday afternoon. Counsel assisting ...

Advice firm rebrands, confirms independence

JAMIE WILLIAMSON  |  WEDNESDAY, 29 AUG 2018
A Victorian financial advice practice is readying itself for the future of advice, rebranding and restructuring its business model to now meet the legal requirements for independence. Celebrating its 10th anniversary, Hogben Farrell Financial Planning ...