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Showing 171 - 180 of 243 results for "OMB"

Ombudsman takes on ANZ fairness role

JAMIE WILLIAMSON  |  THURSDAY, 15 DEC 2016
A Commonwealth Ombudsman is entering a newly created role at ANZ in the New Year. Joining as customer fairness advisor, Colin Neave will be charged with improving fairness of the bank's products and services for retail, small business and wealth customers ...

Super disputes kept aside in Treasury review

DARREN SNYDER  |  WEDNESDAY, 7 DEC 2016
The superannuation industry backs Treasury's call to retain a separate external dispute resolution body. Association of Superannuation Funds of Australia chief executive Martin Fahy said the group welcomed Treasury's interim report of the financial ...

FOS and CIO should merge: report

ALEX BURKE  |  THURSDAY, 1 DEC 2016
The Financial Ombudsman Service and the Credit and Investments Ombudsman would be better off as a single entity, according to a new Financial Counselling Australia report. The report, based on a survey of FCA members, found that 75% of financial counsellors ...

Bank inquiry recommends breaking big four oligopoly

ALEX BURKE  |  FRIDAY, 25 NOV 2016
The House of Representatives Standing Committee on Economics' first report in its review of the four major banks has recommended breaking the big four's "oligopoly" and introducing competition into the sector. The report said this could be achieved ...

ASIC finds life claim rates wildly inconsistent

ALEX BURKE  |  WEDNESDAY, 12 OCT 2016
ASIC has found a "considerable variation" in denied claims across life insurers, with TPD denial rates as high as 37% in one instance. The regulator has issued its industry review of life insurance claims, and found that while the majority (90%) of ...

CommInsure continues to be investigated

DARREN SNYDER  |  WEDNESDAY, 12 OCT 2016
ASIC is declining to update its position on potential outcomes of the regulator's CommInsure investigation. ASIC is working closely with APRA during its CommInsure investigation and the former said it has obtained about 60,000 documents for consideration. ...

Adviser reform about recovering social licence

MARK SMITH  |  THURSDAY, 6 OCT 2016
Risk advisers must accept controversial reforms are about salvaging consumer trust and should unite to rebuild it rather than drive the industry apart, a panel of insurance industry stakeholders said on day two of the AFA's annual conference. Risk adviser ...

Inappropriate advice drives disputes

KERRIE SYDEE  |  TUESDAY, 6 SEP 2016
The Financial Ombudsman Service (FOS) received 34,095 disputes in 2015-16, a 7% increase on the previous year, according to the FOS 2015-16 annual review. Of the 20,298 disputes accepted 1,141 were investments and advice disputes (5%) and 1,095 were ...

Storm Financial investor slams court decision

ALEX BURKE  |  MONDAY, 29 AUG 2016
The joint chair of the Storm Investors Consumer Action Group has criticised the Federal Court's recent ruling against Storm Financial. Seven years after going into administration, Storm Financial has been found by the court to have provided inappropriate ...

Charter Hall appoints new director

KERRIE SYDEE  |  FRIDAY, 19 AUG 2016
Charter Hall Group has appointed a new independent director as part of an orderly board renewal process. Karen Moses will join Charter Hall (CHG) from 1 September 2016, following the retirement of David Deverall in February. Moses has more than 30 years' ...