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Showing 181 - 190 of 241 results for "OMB"

NAB appoints independent customer advocate

KERRIE SYDEE  |  TUESDAY, 12 JUL 2016
National Australia Bank (NAB) has appointed an independent customer advocate to support its retail and small business customers in resolving serious complaints. Catherine Wolthuizen will step into the newly created banking role as NAB commits to the ...

CommInsure appoints independent review expert

ALEX BURKE  |  TUESDAY, 24 MAY 2016
CommInsure has announced the appointment of its independent expert to review past life insurance claims. Deloitte will responsible for selecting a representative sample of denied CommInsure claims over the last five years, determining the validity of ...

Panel to review financial services complaints system

DARREN SNYDER  |  THURSDAY, 5 MAY 2016
The federal government has announced its independent panel to review the financial services' external dispute resolution and complaints framework. The review will focus on the role, powers, governance, accountability and effectiveness of bodies active ...

CommInsure appoints independent review panel

ALEX BURKE  |  MONDAY, 18 APR 2016
CommInsure has appointed its independent claims review panel to address "complex claim assessment." The goal of the panel will be to address issues where CommInsure's claims committee recommends a "complex life insurance claim" be denied; in these instances ...

New boss for Australian Chamber of Commerce and Industry

WHITNEY FITZSIMMONS  |  TUESDAY, 5 APR 2016
Former Shell Australia executive James Pearson is the new chief executive of the Australian Chamber of Commerce and Industry (ACCI). Pearson replaces Kate Carnell, who was recently appointed by the Federal Government as the first Small Business and ...

Narev apologetic in face of CommInsure allegations

MARK SMITH  |  MONDAY, 7 MAR 2016
Commonwealth Bank chief executive Ian Narev has issued a statement of apology in the face of fresh allegations of unethical conduct within the financial services giant, this time within its insurance arm. A joint Four Corners and Fairfax investigation ...

AFA makes three senior appointments

ALEX BURKE  |  TUESDAY, 2 FEB 2016
The Association of Financial Advisers has made three key appointments. The first, Troy Nutley, joins the AFA as senior adviser, policy and professionalism. Prior to the AFA, Nutley held roles at Centrepoint Alliance and the Financial Ombudsman Service. ...

Sunsuper and AFA partner for advice

DARREN SNYDER  |  TUESDAY, 9 JUN 2015
The latest partnership aiming to promote a sound culture in financial services was announced on Friday between Sunsuper and the Association of Financial Advisers (AFA). The silver partnership is soon to launch a new initiative "that will help broaden ...

Super non-compliance endemic: ATO

DARREN SNYDER  |  TUESDAY, 9 JUN 2015
Australian employers' not paying compulsory superannuation led to a national debt of more than $1 billion last year and the bill is climbing 12% annually. The figures come from a recent Australian National Audit Office report which reaffirms company ...

CCMC chief executive appointed as lead ombudsman

DARREN SNYDER  |  TUESDAY, 12 MAY 2015
The chief executive of the Code Compliance Monitoring Committee (CCMC) for the Code of Banking Practice, June Smith, will be leaving to expand her role at the Financial Ombudsman Service from July. Smith, who is also currently the general manager of ...