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Showing 91 - 100 of 241 results for "OMB"

AFCA sees 14% rise in complaints

ELIZA BAVIN  |  THURSDAY, 2 JUL 2020
The Australian Financial Complaints Authority has reported a 13.7% rise in monthly complaints in the last financial year with most being about superannuation, insurance claims and credit. Australians in dispute with their super fund, bank, insurer or ...

Calls to investigate treatment of AMP advisers

ELIZABETH MCARTHUR  |  FRIDAY, 26 JUN 2020
ASIC has come under pressure from a Senator to look into AMP's treatment of financial advisers, including reducing the value of its Buyer of Last Resort (BOLR) agreements. Labor senator for NSW Deborah O'Neill has written to ASIC chair James Shipton ...

Suncorp wealth head departs

HARRISON WORLEY  |  MONDAY, 11 MAY 2020
Suncorp is again searching for a new banking and wealth chief executive, after the incumbent lasted just three months. Lee Hatton will leave the Queensland bank at the end of the month, bringing her tenure as chief executive of Suncorp's banking and ...

Businesses urged to apply for JobKeeper

ELIZA BAVIN  |  MONDAY, 27 APR 2020
The Australian Small Business and Family Enterprise ombudsman Kate Carnell is concerned that many small businesses may not be applying for the JobKeeper scheme. Carnell said there is a concern from many small business owners that they cannot afford ...

MLC Life executive joins AFCA

HARRISON WORLEY  |  FRIDAY, 17 APR 2020
A member of MLC Life's leadership team has been appointed lead ombudsman for investments and advice at AFCA. A former industry super fund has also joined the body as lead ombudsman for superannuation. MLC Life Insurance chief of customer operation Natalie ...

AFCA extends complaints response time

ALLY SELBY  |  THURSDAY, 16 APR 2020
The Australian Financial Complaints Authority (AFCA) will provide a nine-day extension to consumers, small businesses and financial services firms to respond to complaints amid the COVID-19 crisis. The change comes into effect immediately and will apply ...

Count Financial bolsters leadership team

ALLY SELBY  |  MONDAY, 6 APR 2020
The former head of compliance and professional standards at IOOF has joined the leadership team of Count Financial. Phil Creswell joins Count Financial as its new head of professional standards from April 14. Creswell previously worked with Countplus ...

AFCA updates approach amid COVID-19 crisis

ALLY SELBY  |  THURSDAY, 26 MAR 2020
The Australian Financial Complaints Authority will shift its dispute resolution approach, prioritising complaints that relate to COVID-19. The ombudsman said although COVID-19 complaints would be fast-tracked, the circumstances under which financial ...

Advice complaints low: AFCA

ELIZABETH MCARTHUR  |  WEDNESDAY, 19 FEB 2020
In an update to the SMSF Association conference, the Australian Financial Complaints Authority has revealed complaints about financial advice are minimal. Addressing the conference, Ian Donald and Shail Singh, both ombudsmen at AFCA, said investments ...

De Ferrari unaware of legal action

ELIZA BAVIN  |  THURSDAY, 13 FEB 2020
AMP chief executive Francesco De Ferrari has said he is not aware of any impending legal action in relation to the group's financial advice business. Speaking to media after the release of the group's financial results, De Ferrari said that while he ...