Search Results | Showing 31 - 40 of 245 results for "Member engagement" |
| | | ... superannuation member satisfaction, a new survey from Investment Trends reveals. The 17th edition of the 2025 Super Member Engagement Report saw super funds' improved service strategies pay off, with Net Promoter Score (NPS) rising from -19% to -4% ... |
| | | | Small industry super funds lead on trust, service, and value for money, according to CoreData's annual member engagement survey. CoreData research consultant Alana Devitt told Financial Standard that members' trust in small industry funds is built through ... |
| | | | ... resume includes senior marketing roles at Macquarie, AMP, CBA and Zurich, giving her a broad perspective on member engagement strategies. The leadership changes extend beyond ANZ Staff Super, with chair Janet Torney departing after two years to join ... |
| | | | ... and data capabilities to better service our members in the years ahead," they said. "Our contact centre and member engagement teams are actively supporting members with their queries. While there are temporary disruptions to some services, it's important ... |
| | | | ... that the spike in log-in attempts coincided with "significant market volatility potentially causing increased member engagement." Cbus confirmed the incident was reported to APRA over the weekend and has also been passed on to the Australian Cyber Security ... |
| | | | ... $10.8 million out of its total expenses. ART and Aware Super came second and third respectively when it came to member engagement campaigns with more than $5.9 million and $3.1 million each. In terms of payments to industrial bodies, Cbus spent $2.2 ... |
| | | | More companies will divest their superannuation administration offerings in 2025, according to Finura, as super funds potentially move this service in-house amid tighter scrutiny from the regulators. ASIC suing Cbus for poor member claims experience ... |
| | | | ... team and clients will be joining Apex Group," Apex founder and chief executive Peter Hughes said. "Increasing member engagement and improving the member experience is a focal point of our industry. The Acurity platform is well recognised as a market ... |
| | | | ... more effective or more efficient (or both) such as the internalisation of many investment teams and critical member engagement points. However, "we expect our personnel growth to materially slow over the coming years," he concluded. |
| | | | ... benchmark in the superannuation industry. This partnership highlights how innovative solutions can transform member engagement and outcomes." |
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