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Showing 51 - 60 of 202 results for "Member engagement"

Industry fund awards admin mandate

HARRISON WORLEY  |  MONDAY, 28 OCT 2019
... with IRESS, we can deliver cost-effective automated services complemented by our locally-based call centre and member engagement teams."

Zurich secures mandate from $8b super fund

ELIZA BAVIN  |  FRIDAY, 25 OCT 2019
... Super, in particular out approach to working alongside them to drive greater sustainability, efficiency and member engagement," Kerr said. Kerr said Zurich's was able to secure the mandate due to the company's ability to gain deep insights from claims ...

Industry fund head jumps to Mercer

ELIZABETH MCARTHUR  |  FRIDAY, 18 OCT 2019
A $52.8 billion industry fund's general manager of member engagement has moved to the corporate superannuation team at Mercer. Joanne Caruana was at HESTA for almost three years where she was responsible for leading a team of superannuation advisers ...

KPMG foretells open super era

HARRISON WORLEY  |  WEDNESDAY, 16 OCT 2019
... The global consulting giant believes developments in open banking could be the boon to solve superannuation's member engagement challenges. In a new report released today, KPMG revealed the future of member engagement in super will closely follow the ...

Members still lack group insurance awareness: MetLife

KRISTI CHENG  |  THURSDAY, 29 AUG 2019
... reputation, with 42% of members specifically citing reasons of distrust. Such distrust is a significant barrier in member engagement with their super funds, the report said. This has "significant consequences" for super funds, as members that engage ...

AMP Advice executive joins AFA

ELIZABETH MCARTHUR  |  THURSDAY, 11 JUL 2019
... responsible for driving the AFA Partnerships strategy in order to develop strategic relationships that add value to member engagement and maximise the resources and expertise of our partner relationships," Kewin said. "Rob will be a tremendous addition ...

Association names new chief

JAMIE WILLIAMSON  |  WEDNESDAY, 10 JUL 2019
... Fairer Retirement." SAFAA credited Green with overhauling the association's business processes, stepping up member engagement and revamping its constitution. He also led the rebranding of the industry body to include financial advisers and gained ...

Industry fund appoints advice GM

KANIKA SOOD  |  FRIDAY, 7 JUN 2019
... In another promotion, former head of marketing Nicole Kinnear will now be the general manager, marketing and member engagement. Kinnear will be responsible for inbound and outbound contact centre and member service centre, in addition to marketing and ...

Superannuation fund names innovation, transformation lead

KARREN VERGARA  |  THURSDAY, 18 APR 2019
... consistent experience for members and employers. In late March, Rest hired Tyrone O'Neill as group executive of member engagement, and Brendan Daly as group executive of product and operations. Rest kicked off its restructure before the end of 2018 ...

Rest appoints two group executives

KARREN VERGARA  |  MONDAY, 25 MAR 2019
... appointed two group executives to join newly created units. Tyrone O'Neill is the new group executive of member engagement, while Brendan Daly will join the fund as group executive of product and operations. Member engagement, and product and operations ...