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Showing 11 - 20 of 234 results for "Member engagement"

FEATURE | Recruitment: Laying foundations

RIDDHIMA TALWANI  |  MONDAY, 5 JAN 2026
... shift will see an increase in lifecycle and campaign-focused marketing roles as funds pivot towards long-term member engagement. Kaizen Recruitment's Marketing Salary Guide 2025-2026 says demand for communications, PR and media professionals in the ...

Super funds lagging RIC obligations: Pulse Check

ELIZA BAVIN  |  WEDNESDAY, 26 NOV 2025
... members in retirement will be impacted." The report said RSE licensees frequently cited data collection (77%) and member engagement (74%) as actions they had undertaken to strengthen their understanding of member needs since the 2024 pulse check. However ...

Member engagement lies in rewards, gamification: Whitepaper

KARREN VERGARA  |  THURSDAY, 6 NOV 2025
Superannuation funds should be more innovative in boosting member engagement by offering tangible rewards and benefits that can lead to meaningful, repeatable interactions, according to a new whitepaper. The paper published by ASX-listed customer engagement ...

MLC sets sights on top super funds

ELIZA BAVIN  |  TUESDAY, 28 OCT 2025
... where they are," she said. Howie said MLC will look to use anonymised data about members to then drive more member engagement. "... we have a range of identifiers that says we know who they are, we know where they work, we understand where they are in ...

ASIC targets funds over 'disappointing' retiree communications

ELIZA BAVIN  |  TUESDAY, 14 OCT 2025
... effective data and research capabilities were "critical" in producing meaningful insights for driving strong member engagement and removing barriers for vulnerable groups. "Some trustees demonstrated how individual retirement communications were tailored ...

Marketing, communications roles gain momentum

JAMIE WILLIAMSON  |  MONDAY, 29 SEP 2025
... opportunities for candidates are in retirement product innovation, life insurance digital transformation, and enhanced member engagement strategies. It said opportunities remain heavily concentrated in Sydney, and they're largely fixed-term or daily ...

Feature: Digital advice | Sleeping giant

KARREN VERGARA  |  FRIDAY, 26 SEP 2025
... year to access guided advice on investments, contributions and insurance. Jo Brennan, the group executive of member engagement, education and advice at Aware Super, says the $198.6 billion fund wants to scale how it can make digital advice meaningful ...

UniSuper's Chun honoured by FEAL

MATTHEW WAI  |  FRIDAY, 8 AUG 2025
... his leadership in promoting UniSuper beyond the university sector, delivering innovation in digital advice and member engagement, while harnessing elements of transparency, inclusion and member-first thinking, FEAL said The annual award, now in its 24 ...

Treasury launches retirement phase consultations

KARREN VERGARA  |  FRIDAY, 8 AUG 2025
... Howie said MLC "strongly supports the government's focus on improving transparency, product innovation, and member engagement in the retirement phase." "The proposed principles and reporting framework align closely with our own commitment to delivering ...

ESSSuper, UniSuper spearhead member satisfaction

KARREN VERGARA  |  MONDAY, 23 JUN 2025
... superannuation member satisfaction, a new survey from Investment Trends reveals. The 17th edition of the 2025 Super Member Engagement Report saw super funds' improved service strategies pay off, with Net Promoter Score (NPS) rising from -19% to -4% ...