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Showing 1141 - 1150 of 2426 results for "Claims"

Life Insurance Code targets self-regulation

MARK SMITH  |  TUESDAY, 11 OCT 2016
... by law, mandating FSC members to improve disclosure to customers, provide greater transparency in communications, decide claims within set timeframes, limit the use of surveillance and provide additional support for vulnerable consumers. The Life Code ...

Bravura hires product manager from BT

MARK SMITH  |  MONDAY, 10 OCT 2016
... group and direct life insurance, Loader has an extensive understanding of product development as well as experience in claims management, policy administration and compliance. In this newly created role, Loader will be responsible for the product strategy ...

Industry bodies united on group insurance

JAMIE WILLIAMSON  |  MONDAY, 10 OCT 2016
... commitment to ensuring sustainable high quality group insurance cover, complementing ASFA's protocols for superannuation TPD claims and also the Best Practice for Group Insurance Data Collection guide which was developed by the FSC, AIST, IFF and ISA. ...

Findex hit with penalties

KERRIE SYDEE  |  MONDAY, 10 OCT 2016
... (FIA) have each paid $10,800 in penalties following the issuing of infringement notices by ASIC for potentially misleading claims on the Findex website. Between August and December 2015, FIA published posts on the Findex website referring to services ...

Adviser reform about recovering social licence

MARK SMITH  |  THURSDAY, 6 OCT 2016
... explain how the perceived extra profits derived from not paying advisers commissions would be pumped back into making the claims process more efficient. "There's been a lot of talk in the market about improving claims management processes so we're looking ...

More poor customer outcomes expected: Narev

JAMIE WILLIAMSON  |  WEDNESDAY, 5 OCT 2016
... scandal, with Coleman questioning Narev over allegations of CBA delaying payments to terminally ill policy holders and claims being denied after doctors were pressured to change their opinions. In response, Narev acknowledged the bank had done wrong ...

Super guarantee of 12pct a mistake

KERRIE SYDEE  |  TUESDAY, 4 OCT 2016
... synonymous with superannuation is a mistake according to the Grattan Institute. In its latest research paper the institute claims the assumption is also a trigger behind misguided plans to increase superannuation contributions to 12%. Grattan said sensible ...

CommInsure under fire again

JAMIE WILLIAMSON  |  TUESDAY, 4 OCT 2016
... interviews to date throughout the inquiry, which began following the CommInsure scandal in March. In the update, the insurer claims the independent review has so far found no evidence of medical files being tampered with or deleted; that all assertions ...

NAB pays $6.5m to resolve advice complaints

KERRIE SYDEE  |  WEDNESDAY, 28 SEP 2016
... National Australia Bank revealed it has paid a total of $6.5 million to 251 customers since February 2015 after settling their claims for compensation. In an update on its financial advice response initiative, NAB said the uplift in payments to customers ...

NGS cuts ties with CommInsure

JAMIE WILLIAMSON  |  TUESDAY, 27 SEP 2016
... account also. The tender criteria also measured affordability for members; end to end services across underwriting and claims; innovation and technology strength; cultural alignment; and governance practices. Particular importance was placed on participants' ...