Financial services complaints riseBY ELIZA BAVIN | MONDAY, 9 NOV 2020 12:16PMComplaints made about financial services have almost doubled since last year, according to the Australian Financial Complaints Authority (AFCA). Related News |
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80,546 complaints in one year is massive. How do they have the staffing and time to deal with all these complaints. If my maths is correct, that's 220 complaints each day!