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Showing 1 - 10 of 22 results for "Team Super"

SMC questions SCA's 'mystery caller' report

RIDDHIMA TALWANI  |  WEDNESDAY, 5 AUG 2026
... While no fund achieved a customer experience score in the 'green zone' of 80% or higher, AustralianSuper and Team Super were pulled out specifically for struggling to answer the phone. "Two funds - AustralianSuper and Team Super - answered so ...

AustralianSuper ups admin fees

KARREN VERGARA  |  TUESDAY, 4 AUG 2026
... following a cyber-attack. The admin fee increase comes after Super Consumers Australia (SCA) called out AustralianSuper and Team Super for failing to answer 90% of calls in a mystery shopper study. Team Super answered just half (52%) of phone calls compared ...

Super funds fail customer service test: SCA

KARREN VERGARA  |  TUESDAY, 14 JUL 2026
... standards is set to go live in July 2028. AustralianSuper also stood out in the new report, failing to answer 90% of calls. Team Super answered just half (52%) of phone calls compared to the 87% average. A spokesperson from AustralianSuper said this ...

Team Super welcomes new chief of staff

MATTHEW WAI  |  MONDAY, 6 JUL 2026
Team Super has appointed a senior executive to oversee its operations and staff, working alongside chief executive Vasyl Nair. Nina Scott-Toms has joined the super fund as chief of staff, bringing two decades of experience across the financial services ...

Technical glitch hits Team Super investment switches

KARREN VERGARA  |  FRIDAY, 24 APR 2026
Team Super members have been blocked from making online investment switches due to a "technical issue" stemming from a technology partner. Team Super confirmed to Financial Standard it is in the process of fixing the issue but did not specify which ...

Betashares hires marketing chief

ELIZABETH FRY  |  THURSDAY, 19 FEB 2026
... education that empower people to make informed decisions. Two weeks ago, the marketing executive stepped down from the Team Super board, where she had been a non-executive director ( and Mine Super) for around nine years.

Most read in 2025: Executive appointments

ELIZA BAVIN  |  TUESDAY, 23 DEC 2025
... officer at Mercer Super in the second quarter of the year, overseeing its investment strategy design and performance. Team Super names retirement chief Former Aware Super head of advice Sarah Forman was appointed chief retirement officer at Team Super ...

AustralianSuper execs earn top pay grade: APRA

KARREN VERGARA  |  WEDNESDAY, 17 DEC 2025
... within the vicinity of $7.5 million respectively. HESTA executives pocketed $5.82 million in FY25, while CareSuper and Team Super executives made between $5.3 million and $5.38 million. AustralianSuper's leaders collectively made twice as much as ...

Super moves: AustralianSuper, UniSuper, Team Super, CFS, TAL

ELIZABETH FRY  |  THURSDAY, 11 DEC 2025
... Investments across distribution and specialist functions in Hong Kong, Shanghai, and most recently, Sydney. Elsewhere, Team Super has recruited Stephen Chainey as a key employer relationship manager. While Chainey spent nine years at IOOF / Insignia ...

Super moves: TCorp, ESSSuper, Funds SA, Team Super

ELIZABETH FRY  |  THURSDAY, 5 JUN 2025
... roles such as senior compliance manager at Asgard Wealth Solutions and Financial Planning Services Australia. Finally, Team Super has farewelled its chief governance officer after five years. Nicole Killen's extensive superannuation background spans ...
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