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Showing 1 - 10 of 28 results for "Helpline"

Australia vulnerable to further shocks: RBA

CASSANDRA BALDINI  |  MONDAY, 9 OCT 2023
... financial stress and alarmingly it found, a growing share of households have sought financial counselling. The National Debt Helpline (NDH) for example has seen demand for its services increase by around one-quarter from the low level experienced during ...

Taskforce exposes rising dangers for retail investors

ANDREW MCKEAN  |  FRIDAY, 31 MAR 2023
A Retail Market Conduct Task Force report, issued by IOSCO, has revealed a series of escalating threats to retail investors. The findings will shape ASIC's strategic priorities concerning retail investor harm, focusing on crypto assets, sustainable ...

Remediation services profiting from Royal Commission failures

ELIZABETH MCARTHUR  |  THURSDAY, 11 MAR 2021
... AFCA also pointed out that free financial counselling services are available - for example, through the National Debt Helpline. Consumers can also make someone an authorised agent to represent them to AFCA and that agent could be a family member or friend ...

Westpac to combine Advance super with BT Super

KANIKA SOOD  |  MONDAY, 15 FEB 2021
... members looking to make changes (like opting out of death cover scaling) or to transact were left to BT's customer helpline.

Could relief on advice compliance save consumers?

ELIZABETH MCARTHUR  |  THURSDAY, 2 APR 2020
... they can take money out of their fund, all we can do is tell them to go talk to the fund. It would be great to have a helpline or something you could refer people to." Heffron doesn't think the entire compliance system should be dismantled or that ...

Early access nightmare for administrators

ELIZABETH MCARTHUR  |  MONDAY, 30 MAR 2020
... she said. "We will look at a number of avenues to manage call and transaction volumes including shift work, noting our helpline consultants are now working from home." Bloch added that Mercer is doing what it can to redeploy staff to manage the increase ...

BT's transition not so super

KANIKA SOOD  |  MONDAY, 9 MAR 2020
... members looking to make changes (like opting out of death cover scaling) or to transact were left to BT's customer helpline. BT says it resourced its call centers to handle larger volume of enquiries and help transactions in the lead up to the migration. ...

Financial planning pioneer to speak at FPA Congress

KANIKA SOOD  |  FRIDAY, 22 NOV 2019
... in community support work. Anthony studied theology and philosophy at university. When he was 25, he set up a crisis helpline for farmers who were dying by suicide after being sold unnecessary, inflated loans, and finding they had no support from the ...

TAL enhances musculoskeletal underwriting initiative

KARREN VERGARA  |  MONDAY, 3 SEP 2018
... Government Farm Household Allowance Approval or other verification that they are receiving the allowance to TAL's helpline if they purchased the policy directly.

TAL waives life premiums for drought-stricken farmers

KANIKA SOOD  |  TUESDAY, 28 AUG 2018
... Government Farm Household Allowance Approval or other verification that they are receiving the allowance to TAL's helpline if they purchased the policy directly. Or they can contact their financial adviser, if the policy was brought through them. ...
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