Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 11 - 20 of 28 results for "Helpline"

Financial abuse: A hidden epidemic

JAMIE WILLIAMSON  |  MONDAY, 6 AUG 2018
Commonwealth Bank is extending its domestic and family violence support program due to customer need, with its helpline receiving about 90,000 calls in the first month. Initially launched as a 12-month pilot in November 2017, the CBA Domestic and Family ...

Super enters new digital advice realm

HARRISON WORLEY  |  THURSDAY, 26 JUL 2018
... in comfort, only 8% of its active members currently access the telephone and face-to-face advice it offers through its helpline and Industry Fund Services. The fund said it was hoping "meaningfully increase" the number of members accessing its telephone ...

Industry fund grows advice access

HARRISON WORLEY  |  WEDNESDAY, 25 JUL 2018
... only 8% of the fund's active members currently access the telephone and face-to-face advice it offers through its helpline and Industry Fund Services. The industry fund hopes to spur growth in financial advice access among its members by allowing ...

Industry fund restructures, hires for member engagement

JAMIE WILLIAMSON  |  FRIDAY, 3 NOV 2017
... role. Previously the manager of Equip's financial planning division, Magee will now also be responsible for the fund's Helpline, associated call centres and intra-fund advice capabilities in addition to full-service financial planning. "Camille's appointment ...

Future Generation fund makes $618k for charities

LAURA MILLAN  |  MONDAY, 9 FEB 2015
... kids, Australian Children's Music Foundation, Australian Indigenous Education Foundation, Lighthouse Foundation, Kids Helpline, Raise, the Mirabel Foundation, Variety, United Way, Father Chris Riley's Youth Off The Streets, Youth Focus, Giant Steps ...

Super funds launch mental-illness claims benchmark

JAMES FERNYHOUGH  |  WEDNESDAY, 24 SEP 2014
... lessen and ideally prevent if detected early." *Support is available for anyone who may be distressed by calling SANE Helpline 1800 18 7263; Lifeline 131 114; Salvo Crisis Line (02) 8736 3295; beyondblue 1300 22 46 36.

Star managers launch fund-of-funds in support of children's charities

MARK SMITH  |  FRIDAY, 11 JUL 2014
... Kids, Australian Children's Music Foundation, Australian Indigenous Education Foundation, Lighthouse Foundation, Kids Helpline, Raise, The Mirabel Foundation, Variety, United Way Australia, Youth Off the Streets, Debra, Giant Steps, Youth Focus.

Mercer super members seek help in volatility

ELISE BURGESS  |  WEDNESDAY, 31 AUG 2011
Mercer Super Trust members and those of stand-alone funds serviced by Mercer, have inundated the group's helpline for advice on market volatility. Recent data from Mercer found people are engaging with their super funds far more readily these days as ...

Equipsuper builds intra-fund advice

ELISE BURGESS  |  TUESDAY, 14 JUN 2011
... and personal advice through its new Member Adviser service, which will act as a second-stage member service between its Helpline and the personal advice provided through Equipsuper Financial Planning. "We have been thinking about intra fund advice for ...

Dob in a fraud: CalPERS

RUTH LIEW  |  THURSDAY, 16 SEP 2010
... Members of the US' largest public pension fund CalPERS can now complain about fraudsters following the launch of an ethics helpline. The helpline will enable the pension fund to receive tips, concerns and information regarding "possible instances of ...