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Showing 21 - 28 of 28 results for "Helpline"

School staff take up super advice: NGS Super

MICHELLE BALTAZAR  |  THURSDAY, 1 JUL 2010
... better than expected. Since August, more than 500 members have met with a financial adviser. Since November, the fund's helpline received over 1,000 calls and enjoyed 30 per cent month-on-month growth. The new look NGS Super online now has more comprehensive ...

Mercer wins ANZ Staff Super mandate

RUTH LIEW  |  MONDAY, 7 SEP 2009
... administration of the insured benefits for death, total permanent disability and salary continuance to Mercer from early 2010. Helpline services, claims handling and online content management will also be outsourced to Mercer. "The key is establishing ...

Rio Tinto Super adds Alcan Gove members

RUTH LIEW  |  THURSDAY, 30 APR 2009
... will also be able to access limited financial advice free of charge over the phone, through the Rio Tinto Fund Member Helpline. Alcon Gove's insurance arrangements will also be replaced by upgraded Rio Tinto plans. Where insurance cover applies, there ...

Bankwest cuts 400 staff

MICHAEL HOBBS  |  MONDAY, 30 MAR 2009
... planning on making 250 redundancies in Western Australia and 150 on the east coast. No retail "customer facing" or customer helpline roles will be lost and the bank will not close any branches. A Bankwest spokesperson said no financial planning roles ...

Job cuts drive record advice requests

COMPANY RELEASE  |  WEDNESDAY, 11 FEB 2009
Mercer took a record 413,000 calls last year from super fund members seeking financial advice, with an 84 per cent jump in queries relating to redundancy payments. Mercer reported that calls to client helplines jumped dramatically in October, the month ...

IAG and NRMA outsources super admin

MICHELLE BALTAZAR  |  WEDNESDAY, 27 AUG 2008
... superannuation outsourcing business. Under the five year deal, Mercer will provide both funds with superannuation administration, helpline and online services. Troy Maguire, superannuation manager for the Plan, said the move was to introduce greater ...

Mercer Wealth on adviser recruitment spree

MICHAEL HOBBS  |  TUESDAY, 27 MAY 2008
... and clients. "It's stemming from demand from both members and individuals. We are getting roughly 1,500 calls from our Helpline about superannuation, investment advice and transition to retirement," he said. "Frankly, we can't put enough bums on seats ...

Catholic super trials partnership with Money Solutions

... employs a team of financial planners, they identified a need for a service that would fill the gap between what the fund's helpline staff can do and a more formal financial planning service. The three-month trial gives CSF members phone access to Money ...
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