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Showing 1 - 10 of 20 results for "Helen Troup"

TAL and Zurich lead inflows, CommInsure lags: Strategic Insights

KARREN VERGARA  |  WEDNESDAY, 9 JAN 2019
... delaying the process. CommInsure and the executive general manager of its subsidiary Colonial Mutual Life Assurance Helen Troup accepted it misled FOS in the case of one claimant who suffered from a heart attack. It also made inappropriate challenges ...

CommInsure, TAL engaged in troubling conduct: Royal Commission

KARREN VERGARA  |  MONDAY, 24 SEP 2018
... evidence from various case studies. CommInsure and Colonial Mutual Life Assurance (CMLA) executive general manager Helen Troup accepted CBA misled the Financial Ombudsman Service (FOS) in the case of one claimant who suffered from a heart attack. It ...

CommInsure misled FOS: Royal Commission

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
... CBA's life insurance subsidiaries CommInsure and Colonial Mutual Life Assurance (CMLA), with executive general manager Helen Troup representing the group. A customer took out a policy with CommInsure that covered heart attacks and coronary artery ...

Group insurance inaction is "robbery": Inquiry

KARREN VERGARA  |  FRIDAY, 8 SEP 2017
... industry database of multiple accounts that's transparent enough to curb this problem. CommInsure managing director Helen Troup, one of four Commonwealth Bank representatives to front the hearing today, said it is up to the individual trustees of the ...

CommInsure cleared of systemic problems

JAMIE WILLIAMSON  |  WEDNESDAY, 1 MAR 2017
... assessment of eligibility to claim under a policy; and enhancements to process of conducting claimant interviews. Further, Helen Troup, managing director CommInsure said: "The Deloitte report found no systemic issues with past declined claims. The review ...

CommInsure under fire again

JAMIE WILLIAMSON  |  TUESDAY, 4 OCT 2016
... family this morning and thanking the ABC for bringing the matter to its attention, with CommInsure managing director Helen Troup saying: "In the case of Ms Outzen, we have reviewed the actions and correspondence by the claims officer and it is regrettable ...

CommInsure appoints independent review panel

ALEX BURKE  |  MONDAY, 18 APR 2016
... recommends a "complex life insurance claim" be denied; in these instances, the new panel, plus CommInsure managing director Helen Troup, will independently assess the claim. The three panelists appointed so far are Financial Ombudsman Service Investments ...

CommInsure appoints head of investment strategy

LAURA MILLAN  |  FRIDAY, 14 FEB 2014
... solutions. Earlier this week, CommInsure appointed former Swiss Re head of life and health in Australia and New Zealand Helen Troup as executive general manager at CommInsure, effective April 7, 2014.

CommInsure nabs exec from Swiss Re

LAURA MILLAN  |  TUESDAY, 11 FEB 2014
... in Australia and New Zealand has been appointed executive general manager at CommInsure, effective April 7, 2014. Helen Troup will be leading CommInsure and joining the wealth management leadership team, Commonwealth Bank group executive of the management ...

ANZ buys ING Aus for $1.76bn

MICHELLE BALTAZAR  |  FRIDAY, 25 SEP 2009
... aligned financial planners. Harry Stout, the current INGA chief executive will remain based in Sydney and NZ chief Helen Troup will remain in New Zealand. ANZ said in its statement to the ASX that the current management team and over 2,700 staff will ...
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