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Showing 71 - 80 of 2414 results for "Claims"

MUFG 'sincerely apologises' to Cbus over claim delays

ELIZA BAVIN  |  WEDNESDAY, 1 OCT 2025
... have reached a settlement relating to "unacceptable delays" in the processing and payment of death benefit and insurance claims made by Cbus members and claimants. MUFG said it "sincerely apologises to Cbus and its members, their families and claimants". ...

Explosive rise in claims drives new TPD solution for Acenda

MATTHEW WAI  |  TUESDAY, 30 SEP 2025
... has launched a new insurance benefit, Total Permanent Disability (TPD) Severity, in response to a significant surge in claims, particularly for mental health and musculoskeletal conditions. According to the life insurer, there was a 166% increase in ...

CSLR publishes paid claims details

JAMIE WILLIAMSON  |  FRIDAY, 26 SEP 2025
... advice, with close to $37 million so far paid to Dixon Advisory and Superannuation Services clients. This is followed by 61 claims paid to clients of MyPlanner Australia totalling $1.8 million. MyPlanner went bust in 2020. The third highest number of ...

Feature: Digital advice | Sleeping giant

KARREN VERGARA  |  FRIDAY, 26 SEP 2025
... place on delivering digital advice. Tightening cybersecurity controls is high on the list, as is sorting out death benefit claims that administrators and ultimately trustees don't have a grip on. "It's no good offering digital advice if it's ...

Macquarie to pay Shield victims in full

JAMIE WILLIAMSON  |  THURSDAY, 25 SEP 2025
... for failing to exercise the degree of care and diligence expected of a super trustee. Equity Trustees vowed to fight the claims, saying it believes it acted in line with its fiduciary duties and obligations. About a month later, Equity Trustees slashed ...

Federal court slams director for 'fanciful' asset valuation

ELIZA BAVIN  |  TUESDAY, 23 SEP 2025
... the period. The court also found that Hodgson and MacroLend engaged in very serious misleading or deceptive conduct in claims made in material provided to investors for investments in another company in the Paladin Group, Kradle Software. Hodgson and ...

Former staffer sues ASX, Lofthouse over bullying

ELIZA BAVIN  |  TUESDAY, 16 SEP 2025
... Standard reached out to legal representatives for both Halstead and Lofthouse for comment. According to reporting, Halstead claims he warned the market operator in 2015 and 2017 about issues with testing and engineering architecture for the replacement ...

Cbus vows faster death benefit payouts

KARREN VERGARA  |  TUESDAY, 16 SEP 2025
... severe delays while some were left waiting more than 12 months for a payout. According to court documents, some 7713 TPD claims were impacted, 4366 of which took more than 12 months to be resolved and only 830 were resolved within 90 days. About 3600 ...

ASIC takes aim at super, private markets

ELIZA BAVIN  |  MONDAY, 15 SEP 2025
... you to use it," she said. "We'll also be checking in with trustees to see what progress they have made to improve their claims handling processes." In addition to issuing trustees another warning, Constant also flagged concerns the regulator has around ...

FEATURE: Hyped up

KARREN VERGARA  |  FRIDAY, 5 SEP 2025
... background process, like cyber systems etc.," he says. This includes AI potentially "radically changing" specific processes like claims adjusting or responding to a particular customer complaint. "If businesses are able to halve the time it takes to ...