Search Results | Showing 111 - 120 of 2465 results for "Claims" |
| | | ... from that member perspective." When ASIC sat down with some of the organisations they were "surprised" when their poor claims handling times were broached. No one at the board and senior executive level, Constant says, was reviewing the claims handling ... |
| | | | ... these, close to 4000 related to super accounts, while most of the balance were in relation to group insurance. Delays in claims handling were again the subject of the bulk of complaints, followed by service issues. This year's review was expanded to ... |
| | | | ... the past year or so, there has been a great deal of focus on the superannuation industry and its processing of insurance claims, largely owing to immense delays at some of the largest institutions. Stories have emerged of the likes of AustralianSuper ... |
| | | | ... string of leadership roles at MLC Life dating back to 2009. Meanwhile, Andrew Beevors will transition into the role of group claims and innovation officer, responsible for claims function and customer care. He is currently Acenda's chief claims and transformation ... |
| | | | ... customers are "adequately" supported by life insurers, and how well insurers communicate with customers, especially during claims. The recent rise in total permanent disability (TPD) claims for mental health has positioned the topic as the first of many ... |
| | | | The Federal Court has dismissed ASIC's claims that a former Freedom Insurance director and staff member were engaged in shocking and harmful sales tactics. Judge Goodman did not accept ASIC's claims that former director Keith Cohen and quality ... |
| | | | The Council of Australian Life Insurers (CALI) is developing an industry action plan for mental health claims over the next 12 months, working with an expert panel from related fields to ensure claimants are assessed appropriately. The framework will ... |
| | | | ... income protection. The super fund said fee changes align costs with risks, ensuring premiums reflect the likelihood of claims, while the review identified opportunities for enhancing product features and services, including 'teleclaims', streamlining ... |
| | | | ... executive in July 2024. Baragwanath began with the sale of Madison Financial Group to Infocus. "That was because there were big claims risks from the licence. There would be costs on the licence, it never made money when it was bought out of receivership ... |
| | | | ... fund," Court said. "We will allege FIMSL took a perfunctory approach to its oversight of the fund, attracting investors with claims it made no effort to validate, and in failing to independently monitor investments in the underlying funds to ensure they ... |
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