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Showing 51 - 60 of 95 results for "Financial Ombudsman"

NAB appoints independent customer advocate

KERRIE SYDEE  |  TUESDAY, 12 JUL 2016
... complaint process. Wolthuizen has more than 15 years' experience in Australia and overseas, joining NAB from the Financial Ombudsman Service (UK) where she held roles such as head of market affairs and ombudsman. From 2001 to 2005 she was a member of ...

CommInsure appoints independent review expert

ALEX BURKE  |  TUESDAY, 24 MAY 2016
... insurance claim" be denied. Australian Medical Association NSW medical secretary Dr Robyn Napier will join Financial Ombudsman Service Investments, Life Insurance and Superannuation panel member Justin Malbon, former Bupa Australia head of clinical advisory ...

Panel to review financial services complaints system

DARREN SNYDER  |  THURSDAY, 5 MAY 2016
... helping consumers resolve disputes with financial services providers. Under the review's watch will be the Financial Ombudsman Scheme; the Superannuation Complaints Tribunal; and the Credit and Investments Ombudsman. Assistant Treasurer Kelly O'Dwyer ...

CommInsure appoints independent review panel

ALEX BURKE  |  MONDAY, 18 APR 2016
... managing director Helen Troup, will independently assess the claim. The three panelists appointed so far are Financial Ombudsman Service Investments, Life Insurance and Superannuation panel member Justin Malbon, former Bupa Australia head of clinical ...

Narev apologetic in face of CommInsure allegations

MARK SMITH  |  MONDAY, 7 MAR 2016
... out $850 million of life and income protection payments to 22,000 people and their families. Last year, the Financial Ombudsman Service reported that the likelihood of a dispute involving CommInsure was two per 100,000 policies. In April last year, then ...

AFA makes three senior appointments

ALEX BURKE  |  TUESDAY, 2 FEB 2016
... senior adviser, policy and professionalism. Prior to the AFA, Nutley held roles at Centrepoint Alliance and the Financial Ombudsman Service. "Troy has an impressive financial services background, having consulted to Centrepoint Alliance on professional ...

Sunsuper and AFA partner for advice

DARREN SNYDER  |  TUESDAY, 9 JUN 2015
... Standards Australia and New Zealand and the Travel Compensation Fund.A She previously held directorships with the Financial Ombudsman Service, and the Financial Industry Complaints Service. Sunsuper is one of Australia's biggest super and retirement ...

CCMC chief executive appointed as lead ombudsman

DARREN SNYDER  |  TUESDAY, 12 MAY 2015
... Monitoring Committee (CCMC) for the Code of Banking Practice, June Smith, will be leaving to expand her role at the Financial Ombudsman Service from July. Smith, who is also currently the general manager of code compliance and monitoring at the ombudsman ...

NAB fined $40m over British bank failings

DARREN SNYDER  |  THURSDAY, 16 APR 2015
... British bank (Clydesdayle) recently received a record fine nearing $40 million for lying to the United Kingdom's Financial Ombudsman Service as well as adopting inappropriate complaint policies. The UK's Financial Conduct Authority (FCA) issued the landmark ...

FOS decries unpaid compensation

DARREN SNYDER  |  TUESDAY, 14 APR 2015
The Financial Ombudsman Service believes a limited compensation scheme is the missing piece from regulatory discussions and suggested improvements in Australia's financial system. The call comes as part of the service's submission to the Financial System ...