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Showing 81 - 90 of 95 results for "Financial Ombudsman"

Complaints against planners fall

MICHAEL HOBBS  |  THURSDAY, 5 AUG 2010
The Financial Ombudsman Service (FOS) has received less complaints against investments and financial planners in the past year, new figures show. Alison Maynard, investments, life insurance and superannuation ombudsman, said the number of investment ...

End to unfair mortgage exit fees

ASIC AND CHOICE RELEASES  |  MONDAY, 28 JUN 2010
... exit fees. "The problem on exit fees on fixed rate loans was highlighted by the last annual report of the Financial Ombudsman Service which showed a high volume of complaints about break costs and calculation errors," said Brad Schmitt, CHOICE spokes ...

FOS appoints Belleville to board

PRESS RELEASE  |  WEDNESDAY, 10 MAR 2010
The Financial Ombudsman Service (FOS) has appointed former Suncorp executive, Robert Belleville, as director for the service. Belleville previously worked at Suncorp as group executive of personal insurance and, prior to that, was chief executive at ...

Ripoll recommends investor compensation fund

MICHAEL HOBBS  |  TUESDAY, 24 NOV 2009
... financial advice licensee failings. The committee received a number of submissions from the regulator and Financial Ombudsman Service (FOS), which highlighted the benefits of developing a compensation scheme for investors. "The scheme would bring Australia's ...

FOS names insurance ombudsman

COMPANY RELEASE  |  WEDNESDAY, 18 NOV 2009
The Financial Ombudsman Service has appointed former director of State Trustees, John Price, as general insurance ombudsman. Michael Lavarch, chair at the board of the Financial Ombudsman Service, said Price is experienced in dispute resolution and ...

ASIC outlines credit agency requirements

COMPANY RELEASE  |  FRIDAY, 13 NOV 2009
... dispute resolution procedure and membership of an approved external dispute resolution scheme such as the Financial Ombudsman Service (FOS). ASIC is also imposing specific conditions on AFSL's granted to credit rating agencies that require firms to comply ...

FOS swamped with complaints

MICHAEL HOBBS  |  MONDAY, 14 SEP 2009
The Financial Ombudsman Service (FOS) is changing how it deals with investments, life insurance and superannuation complaints to cope with rising complaint volumes, particularly in financial planning. The service noted it saw a 77 per cent increase ...

FOS insurance ombudsman resigns

MICHAEL HOBBS  |  THURSDAY, 13 AUG 2009
The Financial Ombudsman Service (FOS) is close to naming a new general insurance ombudsman after Sam Parrino resigned from the service. Parrino was named ombudsman - general insurance when FOS in July last year. Prior to joining FOS, Parrino worked ...

FOS gears up to combat record complaints

MICHAEL HOBBS  |  WEDNESDAY, 27 MAY 2009
The Financial Ombudsman Service (FOS) is on a hiring spree, increasing staff numbers by around 25 per cent in around nine months to cope with record levels of complaints across the financial services market. Colin Neave, chief ombudsman at FOS, said ...

Govt lifts financial hardship threshold

WWW.THESHEET.COM  |  MONDAY, 27 APR 2009
... strife, though the policy aim appears to be to lean on lenders to do so even more readily. For several years the Financial Ombudsman Service has considered that banks are obliged to vary contracts where a customer is in a position of hardship, an obligation ...