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Showing 21 - 30 of 95 results for "Financial Ombudsman"

Advice firm rebrands, confirms independence

JAMIE WILLIAMSON  |  WEDNESDAY, 29 AUG 2018
... 2008; it became self-licensed in October 2012. In May 2017, Hogben left the business, taking on a role at the Financial Ombudsman Service. Guided Wealth also restructured its business model to meet the Corporations Act definition of independent financial ...

AFCA funding lacks transparency: AIST

KARREN VERGARA  |  THURSDAY, 26 JUL 2018
... one will meet the costs of transition for three agencies - the Credit and Investments Ombudsman (CIO), the Financial Ombudsman Service (FOS) and the Superannuation and Complaints Tribunal (SCT) - to form AFCA on November 1. The Government expects AFCA ...

AFCA appoints chief executive

KANIKA SOOD  |  FRIDAY, 15 JUN 2018
... his chief executive role, Locke is also taking on the role of AFCA's chief ombudsman, replacing outgoing Financial Ombudsman Service (FOS) chief ombudsman Shane Tregillis. Before his appointment as ACNC assistant commissioner, charity services, Locke ...

Government names AFCA board members

ALEX BURKE  |  WEDNESDAY, 2 MAY 2018
... from November 1. Over the transition process, AFCA will work with the Credit and Investments Ombudsman (CIO), Financial Ombudsman Service (FOS) and Superannuation and Complaints Tribunal (SCT) boards. ASIC welcomed the authorisation by O'Dwyer, saying ...

Royal Commission invite refused by Dover

JAMIE WILLIAMSON  |  FRIDAY, 27 APR 2018
... Costello then read from an opinion piece McMaster published on the Dover website in 2016, criticising the Financial Ombudsman Service. Reading the piece, Costello said: "FOS is unique, in that inexperienced and unqualified non-professional employees ...

Royal Commission case study: advice put retirement in ruins

JAMIE WILLIAMSON  |  THURSDAY, 19 APR 2018
... expressed by Westpac as its final offer - was declined on the same grounds. A complaint was then made to the Financial Ombudsman Service which recommended in February 2017 that Westpac pay $79,322. It was also rejected. In August 2017, FOS re-determined ...

Financial advice under the Royal Commission spotlight next month

ALEX BURKE  |  TUESDAY, 13 MAR 2018
... majority (67%) of which focus on banking, followed by superannuation (11%) and general insurance (6%). The Financial Ombudsman Service recently suggested in a submission to the Royal Commission that financial advisers account for more than a third of ...

FOS submission points finger at advisers

JAMIE WILLIAMSON  |  MONDAY, 5 MAR 2018
Financial advisers account for more than one-third of all serious misconduct issues identified by the Financial Ombudsman Service since early 2012. In a submission to the Royal Commission, FOS attributed 39% of serious misconduct identified in the last ...

Complaints authority welcomes new chair

KARREN VERGARA  |  THURSDAY, 1 MAR 2018
... mechanism that will enhance their ability to deal with large institutions. AFCA consolidated the functions of the Financial Ombudsman Service, Credit and Investment Ombudsman, and Superannuation Complaints Tribunal into one governing body. AFCA will ...

SMFSA voices support for AFCA

KARREN VERGARA  |  THURSDAY, 15 FEB 2018
... step" for the industry, according to the SMSF Association. Establishing AFCA consolidated the functions of the Financial Ombudsman Service, Credit and Insurance Ombudsman, and Superannuation Complaints Tribunal into one governing body, which was approved ...