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Showing 41 - 50 of 55 results for "Service standards"

AXA takes care of business

... mindblowing," he said. That led Haywood to implement a series of changes including setting new guidelines on minimum service standards and minimum advice fees. But one of the highlights of AXA's new initiatives is the feature that allows Haywood to provide ...

Centric engages in three-way merger

CHRIS NICHOLLS | FRIDAY, 20 JUL 2007

... firm to a broader market in Sydney. "For our clients, it's business as usual in terms of the people and the service standards. However, they will now have access to an interstate accounting capability as well as a more comprehensive range of services ...

QIC's McFadyen moves to CFS

... Tony will spearhead the development of the group's distribution strategy, sales management function and client service standards. Michelle Baltazar

Finance firms fail customer satisfaction test

Banks, super funds and fund managers are great at customer service by phone but fail to deliver the same service standards online, according to an IT customer satisfaction survey. Customer interaction management (CIM) software provider Talisma surveyed ...

Advisers waiting for better SMAs: survey

... results. "For SMA providers to gain traction and support with advisers they will need to match the customer service standards of more established fund managers and platform providers. Many still have some way to go in this regard." However, the report ...

Mortgage brokers bounce back in latest mystery shop

... which heavily criticised broker advice and service and recommended further regulation to enforce ethical and service standards. For example, in contrast to the view that brokers recommend lenders based on commission, some 75 per cent recommended more ...

Pillar to get $4.5 million IT upgrade

ALEX DUNNIN | WEDNESDAY, 7 JUN 2006

... latest technology. "[The] business expansion, particularly in the private sector, [will focus on] improving service standards and compliance for clients," said the Budget statements. Pillar has been a NSW superannuation administration success story as ...

REST on the hunt for new CEO

... terms of our members' experience... we've made quantum leaps over the last 18 months in terms of meeting certain service standards," he said in a previous Financial Standard interview. The fund's efforts to raise service standards were rewarded when ...

All REST and no play with $580m new mandate

... some of the members' experience. We've made quantum leaps over the last 18 months in terms of meeting certain service standards". This year, Cochrane said they will continue to live up to their slogan of 'REST Easy' by keeping service quality high. And ...

IFSA report compares super fund features and services

... and retail funds applied the best practices. Also retail corporate master trusts were best for administrative service standards. Gilbert says, "Features, options and services that enhance a fund member's experience and encourage engagement with their ...

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BT appoints new head of strategy

KARREN VERGARA

A former Allianz Retire+ executive has joined BT as the new head of strategy.

ASX sees trade volumes soar in May

MATTHEW WAI

ASX saw a substantial growth in trade volumes last month, despite continued lackluster movement in IPOs.

Otivo launches AI-powered financial advice

MATTHEW WAI

Otivo has launched a mobile app for Australians to access licensed advice powered by AI.

Munro expands access to climate focused fund

VINNY VUCAGO

The Munro Global Growth Climate Leaders PIE Fund has been opened to retail investors in New Zealand.

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