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Showing 31 - 40 of 55 results for "Service standards"

Mercer wins Mercy Super admin gig

JAMES FERNYHOUGH  |  MONDAY, 3 FEB 2014
... customer service to members. We provide best-practice administration by ensuring transparency of delivery against service standards and reporting on a broad range of issues," he added. Currently Mercy Super administers its members internally. Preparations ...

CareSuper reviews custody contract with NAB

ALICE URIBE  |  THURSDAY, 31 OCT 2013
... contract being inked in April 1997. "CareSuper regularly reviews its service providers to ensure that best practice service standards and efficient pricing can be achieved for the Fund," CareSuper chief executive Julia Lander said. This news comes as ...

AustEthical ready for business

ALEX DUNNIN  |  TUESDAY, 23 OCT 2012
... from 1.35% to 0.95% in one of its flagship products, the Small Companies fund, as well as upgrade back office service standards. It's understood that these changes were necessary to help the manager expand into the broader wealth management market to ...

AusEthical announces 64% profit drop

BEN COLLINS  |  TUESDAY, 4 SEP 2012
... Russell Investments has been appointed as administrator of the ethical investor's superannuation business and service standards have been improved through fully integrated portfolio administration, said AEI. In June a small group of AEI shareholders ...

RBC appoints director of client operations

LINDA HAUSKEN  |  MONDAY, 20 AUG 2012
... fund administration and shareholder services, ensuring client satisfaction and maintenance of the firms' high service standards. Hogan will also join RBC Investor Services local management committee and report to Duncan White, head, client operations ...

Macquarie Life appoints national underwriting manager

RACHEL DAVIS  |  MONDAY, 20 FEB 2012
... "In his new role, Marcello will work with Macquarie Life's underwriting team to further raise the bar in the service standards it provides to its clients." At the end of 2011, Macquarie Life was awarded Five Star status in the Beaton Benchmarks 2011 ...

Fiducian acquisition expands planning business

CLAIRE MCGREAL  |  MONDAY, 30 JAN 2012
... Fitzgerald. "Fiducian was selected after a comprehensive selection process because its products, values and high service standards are aligned with those of State Trustees", said State Trustees general manager, sales & marketing, Vicki Hood. The two ...

AvSuper appoints NAB

COMPANY RELEASE  |  MONDAY, 25 JAN 2010
... extensive benchmarking review process which began in September 2009 and included benchmarking NAB against the service standards and fees of alternative service providers. "NAB has been an effective business partner for AvSuper and we are very pleased ...

Russell tops transition manager awards

COMPANY RELEASE  |  THURSDAY, 21 MAY 2009
... Year based on the company's high level of performance and innovation, its quality communication practices and service standards, and the overall benefits it provides to clients. Russell's transition management services team operates within the Russell ...

Advisers endorse rural insurance top guns

MICHAEL HOBBS  |  TUESDAY, 6 MAY 2008
... offering an extensive list of providers, but not having strong ties to any. "It is an important part of the strong service standards RFA has with our clients that we pride ourselves on the quality of the relationships we build with our client service ...