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Showing 31 - 40 of 59 results for "Service standards"

Altius to be acquired by Canadian firm

KERRIE SYDEE  |  WEDNESDAY, 29 JUN 2016
... already strong advisory and research capabilities, while maintaining our entrepreneurial culture and client-service standards. "As part of Pavilion Alternatives Group, we will have additional resources to recruit top talent and invest in the development ...

Telstra Super to review NAS custody arrangement

LAURA MILLAN  |  TUESDAY, 24 MAR 2015
... custodian for over 20 years. "It is important to regularly review service providers to ensure that best practice service standards and efficient pricing are achieved for the Fund," Telstra Super chief financial officer Paul Curtin said. Telstra Super ...

AFA unveils main principles of code of conduct

LAURA MILLAN  |  WEDNESDAY, 30 JUL 2014
... client consent, which involves "educate clients to help them make the decisions that they want," Anderson said. Service standards and professional expertise will also be a must for AFA advisers, who will have to abide by the code of conduct once it is ...

SAS Trustee renews Pillar admin contract

STAFF WRITER  |  WEDNESDAY, 2 JUL 2014
... providing these services," Pillar chief executive Peter Brook said. "It's a new contract that sees some new service standards," he added. The news follows Pillar recording a strong return for the 2013/2014 financial year and another major client, FSS ...

Mercer wins Mercy Super admin gig

JAMES FERNYHOUGH  |  MONDAY, 3 FEB 2014
... customer service to members. We provide best-practice administration by ensuring transparency of delivery against service standards and reporting on a broad range of issues," he added. Currently Mercy Super administers its members internally. Preparations ...

CareSuper reviews custody contract with NAB

ALICE URIBE  |  THURSDAY, 31 OCT 2013
... contract being inked in April 1997. "CareSuper regularly reviews its service providers to ensure that best practice service standards and efficient pricing can be achieved for the Fund," CareSuper chief executive Julia Lander said. This news comes as ...

AustEthical ready for business

ALEX DUNNIN  |  TUESDAY, 23 OCT 2012
... from 1.35% to 0.95% in one of its flagship products, the Small Companies fund, as well as upgrade back office service standards. It's understood that these changes were necessary to help the manager expand into the broader wealth management market to ...

AusEthical announces 64% profit drop

BEN COLLINS  |  TUESDAY, 4 SEP 2012
... Russell Investments has been appointed as administrator of the ethical investor's superannuation business and service standards have been improved through fully integrated portfolio administration, said AEI. In June a small group of AEI shareholders ...

RBC appoints director of client operations

LINDA HAUSKEN  |  MONDAY, 20 AUG 2012
... fund administration and shareholder services, ensuring client satisfaction and maintenance of the firms' high service standards. Hogan will also join RBC Investor Services local management committee and report to Duncan White, head, client operations ...

Macquarie Life appoints national underwriting manager

RACHEL DAVIS  |  MONDAY, 20 FEB 2012
... "In his new role, Marcello will work with Macquarie Life's underwriting team to further raise the bar in the service standards it provides to its clients." At the end of 2011, Macquarie Life was awarded Five Star status in the Beaton Benchmarks 2011 ...