Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 41 - 50 of 841 results for "Resolution"

MUFG 'sincerely apologises' to Cbus over claim delays

ELIZA BAVIN  |  WEDNESDAY, 1 OCT 2025
... 2024. However, it is understood the super fund is engaging with the regulator to work towards an alternative dispute resolution. Just last month Cbus vowed to make death benefit payments faster through a streamlined process. Where members have not nominated ...

ASIC to release IDR and reportable situations data

ELIZA BAVIN  |  FRIDAY, 26 SEP 2025
ASIC has outlined its approach to publishing two public-facing dashboards containing Internal Dispute Resolution (IDR) and Reportable Situations (RS) data. ASIC said the approach was determined following consideration of 47 submissions received in response ...

Insurers' approaches reinforcing mental health stigma: Life CCC

MATTHEW WAI  |  TUESDAY, 16 SEP 2025
... using professional advice where appropriate. That is what the Code requires." Despite the concerns, McClelland said the resolution to address them should not come at the expense of a fair underwriting assessment. "We understand that not everyone who ...

SMC calls for greater protections against financial abuse of older Australians

ANGELIQUE MINAS  |  MONDAY, 15 SEP 2025
... savings from those closest to them. SMC's submission calls for stronger, trauma-informed complaint handling and dispute resolution to prevent prolonged disputes. Acknowledging the negative impact on survivors seeking redress, SMC said current systems ...

ASIC warns of 'sharp rise' in financial misconduct

MATTHEW WAI  |  THURSDAY, 21 AUG 2025
... the financial services sector. "Every report we receive is reviewed and considered. Although ASIC is not a complaints resolution body, we use reports of misconduct to inform our surveillance activities and investigations that together drive our priorities ...

Cbus appoints head of strategy

MICHELLE BALTAZAR  |  THURSDAY, 14 AUG 2025
... her career in the property investments, working as an equities analyst, global REITs at global real estate manager Resolution Capital before moving to New York for a two-year stint as equities analyst in the same sector at Colonial First State. Moving ...

NGS Super aligns leadership team for growth

MATTHEW WAI  |  MONDAY, 11 AUG 2025
... served as head of business risk at icare NSW, and held several senior roles associated with risk management at AMP, Resolution Life, and Suncorp Group. NGS Super chief executive Natalie Previtera noted Kotsilas' expertise underpins elements of risk transformation ...

CALI launches review of Life Code

ELIZA BAVIN  |  THURSDAY, 31 JUL 2025
... providing services to their customers, covering areas not addressed by the law including claims handling, complaints resolution and product design. "This review will ensure the Life Code continues to reflect the needs of Australians, keeps pace with ...

ASIC issues warning over BTG Technology

ELIZA BAVIN  |  MONDAY, 28 JUL 2025
... access important rights and protections available under Australian financial services laws such as internal dispute resolution processes or client money protections, should something go wrong," ASIC said. The regulator said Bitget's futures products ...

Acenda Group names finance, risk leads

KARREN VERGARA  |  MONDAY, 28 JUL 2025
Acenda Group, which will result in the merger of Acenda and Resolution Life Australasia before the end of the year, has appointed its chief financial officer and chief risk officer. Karen Malzard has been named group chief risk officer. For the last ...