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Showing 21 - 30 of 842 results for "Resolution"

FEAL names Fund Executive of the Year

ELIZA BAVIN  |  FRIDAY, 13 MAR 2026
... experience from CSBA, a Net Promoter Score of +77, 90% member satisfaction, 91% ease of service, and 90% first contact resolution," it said. Murray was praised for his "authentic and empathetic leadership" which ensured minimal member disruption, strong ...

AFCA expands scam-related complaints, publication rules

KARREN VERGARA  |  FRIDAY, 13 MAR 2026
... complainant's best interests or acted in a way that prevented AFCA from achieving a cooperative, fair, efficient and timely resolution of the complaint. Additionally, AFCA has abolished its legacy complaints provisions. Previously, it was able to accept ...

AFCA membership extended for Shield, First Guardian-linked firms

KARREN VERGARA  |  WEDNESDAY, 4 MAR 2026
... role of liquidators." AFCA added it would be inappropriate to take steps that close off access to external dispute resolution while the full extent of consumer harm is still emerging as this would risk unfairly excluding impacted consumers. AFCA received ...

Acenda completes C-suite with fresh appointment

ELIZA BAVIN  |  TUESDAY, 17 FEB 2026
... completes Acenda's leadership team, which the group began assembling in October 2025 when the merger between MLC Life and Resolution Life Australasian was competed. "Ross joins our business at an important time as we continue to shape our organisation ...

AMP profits fall as Alexis George prepares to step down

ELIZA BAVIN  |  THURSDAY, 12 FEB 2026
... per share, in line with guidance. AMP chief executive Alexis George said 2025 was an important year for AMP with the resolution of legacy items and stabilisation of the portfolio. "This enabled renewed focus on winning in the segments we play, growing ...

Acenda announces two C-suite appointments

MATTHEW WAI  |  WEDNESDAY, 11 FEB 2026
... proposition development as chief product officer. He was most recently the chief product, marketing, and claims officer at Resolution Life, where he spent over four years. Prior to that, he was head of group product and solutions at MetLife Australia ...

Aged care advice needs regulatory intervention: Research

ANGELIQUE MINAS  |  TUESDAY, 10 FEB 2026
... indemnity insurance to ensure compensation in cases of professional misconduct and participate in an external complaints resolution body. "Unlicensed providers do not offer these protections."

Netwealth's APRA-mandated governance overhaul underway

RIDDHIMA TALWANI  |  THURSDAY, 22 JAN 2026
... payments remain on track to be in member accounts by 30 January 2026, with positive feedback from stakeholders on its resolution approach. APRA highlighted the need for an independent expert review of all of high-risk options currently on Netwealth's ...

Resolution Capital rejects takeover bid for National Storage REIT

RIDDHIMA TALWANI  |  TUESDAY, 23 DEC 2025
Resolution Capital, which held a 5.4% stake in National Storage REIT (NSR) as at June 2025, has urged shareholders to reject its takeover bid by Brookfield Asset Management and GIC for $2.86 cash per stapled security. The global listed real assets manager ...

AMP to pay $29m to settle class action

RIDDHIMA TALWANI  |  THURSDAY, 11 DEC 2025
... AMP Financial Planning (AMPFP), Charter Financial Planning (Charter), Hillross Financial Services (Hillross), AMP and Resolution Life Australasia (formerly AMP Life) in 2020. Shine Lawyers alleged the AMP advisers failed to act in clients' best interests ...