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Showing 91 - 100 of 840 results for "Resolution"

Licensees pay $92m in compensation

ELIZA BAVIN  |  FRIDAY, 1 NOV 2024
... unit reports (48%), followed by the internal compliance function (16%) and customer complaints via internal dispute resolution (15%). In addition, there was an increase in the time taken for licensees to identify and commence an investigation into a ...

Super complaints rise in FY24: AFCA

ELIZA BAVIN  |  THURSDAY, 31 OCT 2024
AFCA's Annual Review revealed the ombudsman service received a record 104,861 complaints from consumers and small businesses in 2023-24, up 8% on the year before. Of those, AFCA received 7325 superannuation complaints, a 5% increase from the previous ...

MLC AM awards listed property mandate

KARREN VERGARA  |  FRIDAY, 25 OCT 2024
... strategy while Canadian REIT specialist Presima took care of 25%. Cohen & Steers now oversees 60% of the portfolio while Resolution Capital's 45% share has been reduced to 40%. MLC told investors: "We believe these changes will provide a more efficient ...

Property fund management firm loses AFSL

MATTHEW WAI  |  TUESDAY, 15 OCT 2024
... said it is important for AFSL holders to adhere to their obligations to assure a "free, fair and independent" dispute resolution scheme for consumers.

AFCA consults on revised superannuation death benefits

MATTHEW WAI  |  TUESDAY, 8 OCT 2024
... closes on October 25. Additionally, AFCA has previously called out the incompetency of super funds' internal dispute resolution process. An example of which involved a fund failing to handle complaints and delayed death benefits and insurance cla ...

Scams prevention framework consultation released

ELIZA BAVIN  |  MONDAY, 16 SEP 2024
... drives action against scams through strong obligations. It includes tough penalties for non-compliance and dispute resolution pathways for consumers to seek redress. Under the framework the Minister for Financial Services can designate sectors under ...

ASX chair to retire, successor named

MATTHEW WAI  |  WEDNESDAY, 11 SEP 2024
... Westpac, and MLC Group just to name a few. He currently chairs the boards of AUB Group, Charter Hall, Fisher Funds, and Resolution Life. "As with all transformations, there remains much work to do but I'm confident Helen Lofthouse and her team will continue ...

AFCA consults on superannuation life insurance disputes

ANDREW MCKEAN  |  TUESDAY, 10 SEP 2024
... is seeking feedback on how it approaches dealing with common life insurance related complaints. The external dispute resolution company is specifically consulting on two draft approach documents for "key areas" in superannuation: the new approach to ...

Rest hires two general managers

JAMIE WILLIAMSON  |  THURSDAY, 5 SEP 2024
... O'Neill said. Meantime, Florence La Carbona has taken on the role of general manager, data and insights, joining from Resolution Life where she was head of data and analytics. Most notably, La Carbona has previously been head of data at MetLife Australia. ...

Future Group joins campaign to ban gambling ads

MICHELLE BALTAZAR  |  WEDNESDAY, 14 AUG 2024
... this target is critical to the campaign's success. It is the minimum number of shareholders necessary to pass a resolution at a company's annual general meeting (AGM). Those who want to sign on to the campaign can either buy Seven or Nine shares ...