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Showing 361 - 370 of 2245 results for "Systems"

Licensees flout breach reporting regime: ASIC

KARREN VERGARA  |  WEDNESDAY, 1 NOV 2023
... lodged a report. This is suspiciously low in ASIC's eyes as it indicates that some licensees may not have in place the systems and processes required to detect and report breaches. Most breaches were identified via staff or business unit reports (56%) ...

MLC Life names operations, people chiefs

KARREN VERGARA  |  TUESDAY, 31 OCT 2023
... said. Griffin said Murray is "well-placed to deliver on the significant body of work we're undertaking to further improve systems, processes and industry-leading technology we need to offer an even better experience for advisers and customers, as well ...

Clime IM doubles down on strategy, taps into AI

ANDREW MCKEAN  |  MONDAY, 30 OCT 2023
... Clime noted that the transition into a private wealth business has required a rationalisation of non-core services and systems, a move that contributed to elevated operating and project consultant costs impacting the September quarter results. But Clime ...

High-performing firms reveal strategies behind success

KARREN VERGARA  |  FRIDAY, 27 OCT 2023
... efficiency from a lower spend. "By streamlining the advice process and implementing well-documented service models and systems, high-performing firms enable advisers to dedicate more time and energy to client engagement and delivering higher value interactions," ...

Life insurance complaints drop 24%

KARREN VERGARA  |  WEDNESDAY, 25 OCT 2023
... released AFCA data found that life insurers continue to be bombarded with customer complaints because of outdated legacy systems and poor administration practices. One insurer continues to provide misleading information to non-English speaking customers ...

Super fund, insurer admin issues draw AFCA complaints

KARREN VERGARA  |  MONDAY, 23 OCT 2023
Life insurers and superannuation funds continue to pin systemic issues on administrative and legacy systems that have drawn customer complaints and, in some cases, led to large compensation payouts, according to the Australian Financial Complaints Authority ...

ASIC updates breach reporting rules

KARREN VERGARA  |  FRIDAY, 20 OCT 2023
... omission has arisen or is likely to arise if the root cause, for instance, the omission is a defective letter template or systems error, ASIC said.

Payday super a seismic change for the industry: ART

CHLOE WALKER  |  THURSDAY, 19 OCT 2023
... event in Sydney this morning, Gilroy said he expects regulators to push towards a future of centralised integrated payroll systems. "What the government is pushing us towards is that superannuation needs to be more of an integrated component with the ...

Lack of income stream drags local retirement system: Report

JAMIE WILLIAMSON  |  WEDNESDAY, 18 OCT 2023
... income space. "But we still don't compel Australians to take some of their super as an income stream. Retirees in A grade systems receive regular income in retirement and are therefore encouraged to spend knowing that their income will never run out. ...

PSK acquires Perth-based advice group

CASSANDRA BALDINI  |  TUESDAY, 17 OCT 2023
... group, this itself will open a wide range of new opportunities for them," he said. "We know being able to tap into the PSK systems and structure will mean we are better placed with the management of our practice and clients." Meanwhile, PSK managing ...