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Showing 261 - 270 of 5287 results for "customer"

HCF Life fined $750k for misleading contract term

KARREN VERGARA  |  FRIDAY, 9 MAY 2025
... pre-existing condition term under its Recover products. Last October, the court ruled the term would deny coverage if a customer did not disclose a pre-existing condition before entering the contract, and a medical practitioner subsequently formed an ...

Australia tops list for financial services job growth

ELIZA BAVIN  |  WEDNESDAY, 7 MAY 2025
... recent regulatory changes and continued investment in digital transformation aimed at enhancing operational efficiency and customer experience. Significant regulatory changes with CPS230 and Tranche 2 AUSTRAC have prompted organisations to bolster their ...

The top Australian small-cap fund, year after year

ANDREW MCKEAN  |  FRIDAY, 2 MAY 2025
The Ophir Opportunities Fund has outperformed every rival in its category, topping the Australian small-cap fund rankings across all timeframes, according to the latest Mercer investment survey. The fund has returned 39.6% over one year besting the ...

AUSIEX to acquire FIIG Securities

ELIZA BAVIN  |  THURSDAY, 1 MAY 2025
Wholesale trading platform AUSIEX will acquire fixed income trading business FIIG Securities by the end of June 2025. The acquisition price has not been disclosed, but Financial Standard understands it has been described as "fair value". Financial Standard ...

AFCA highlights 'pattern of delays' in super

ELIZA BAVIN  |  TUESDAY, 29 APR 2025
... AFCA complaint process can cause a negative impact on consumers and contribute to a relationship breakdown between the customer and financial firm." In one case study with an unnamed fund, AFCA said it observed a "pattern of delays" in the fund's responses ...

Acenda forms innovation function to create new insurance propositions

ANDREW MCKEAN  |  TUESDAY, 29 APR 2025
... dedicated innovation function will ensure that we foster a culture of innovation to identify and integrate meaningful customer propositions. We want to ensure our products and services continue to deliver for Australians as their needs evolve," he sa ...

Bravura chief exits: 'Right time to step aside'

ELIZA BAVIN  |  MONDAY, 28 APR 2025
Bravura chief executive Andrew Russell has decided to step down from his role, effective immediately, after leading the software solutions company through a turnaround. Russell joined Bravura in June 2023 in the role of managing director and chief executive. ...

Super moves: Aware Super, Future Fund, Cbus

ELIZABETH FRY  |  THURSDAY, 24 APR 2025
... Super as a senior investment analyst. During his time at Sydney Airport, he managed commercial aviation contracts and customer relationships as well as conducting advanced financial analysis. One of his notable achievements was negotiating new aeronautical ...

ASIC loses Block Earner case

KARREN VERGARA  |  WEDNESDAY, 23 APR 2025
The Federal Court has vindicated Block Earner by overturning a decision that it needed an AFSL to offer its Earner product and dismissing ASIC's appeal to impose penalties on the digital asset platform. Justices O'Callaghan, Abraham and Button ...

Selfwealth shareholders resoundingly greenlight takeover proposal

ANDREW MCKEAN  |  WEDNESDAY, 23 APR 2025
... the value of their investment in Selfwealth as its current earnings are significantly linked to receipt of interest on customer cash in trading accounts, and the current period of cyclical upswing in interest rates is unlikely to continue indefinitely. ...