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Showing 251 - 260 of 5285 results for "customer"

ASIC accuses Kalkine of providing unlicensed advice

ELIZA BAVIN  |  FRIDAY, 23 MAY 2025
ASIC has told Kalkine it must appoint an independent compliance consultant to address concerns its customer service representatives have been giving unlicensed advice. Kalkine is an equity research house which produces stock analysis and buy, hold and ...

ANZ Staff Super loses investment head

ELIZABETH FRY  |  THURSDAY, 22 MAY 2025
... knowledge, having served as a member-elected director for several years alongside extensive ANZ Bank experience across customer advocacy, risk and operations. She recently led the fund's administration transition from Mercer to MUFG, demonstrating ...

ASIC sues home loan manager over 'unlawful' hardship application handling

MATTHEW WAI  |  WEDNESDAY, 21 MAY 2025
The Australian Securities and Investments Commission (ASIC) has filed legal proceedings against Resimac, which manages non-bank loans provided by Perpetual Trustees, for failing to provide appropriate care in responding to hardship applications. Resimac ...

Canadian Securities Exchange to acquire National Stock Exchange of Australia

ANDREW MCKEAN  |  MONDAY, 19 MAY 2025
... larger, legacy incumbent," he said. "A stronger balance sheet enables NSX to expand our product offering, sharpen our customer focus, and provide Australian companies, brokers and investors liquid, reliable and well-regulated services. "We believe in ...

Zurich fined over false and misleading statements

MATTHEW WAI  |  MONDAY, 19 MAY 2025
Zurich Australia has paid two infringement notices totalling $37,560 issued by the Australian Securities and Investments Commission (ASIC) over alleged false and misleading statements to two policyholders. In May 2024, Zurich declined two trauma insurance ...

FTX creditors await US$5bn distribution

KARREN VERGARA  |  FRIDAY, 16 MAY 2025
... the time. In the second round of payments, creditors will receive a distribution based on waterfall priorities: Dotcom customer entitlement claims will receive a 72% distribution; customer entitlement claims will receive 54%; general unsecured claims ...

AMP, intelliflo introduce dashboard enhancements for advisers

MATTHEW WAI  |  TUESDAY, 13 MAY 2025
AMP and intelliflo have announced a suite of enhancements on their respective systems to offer better efficiency for advisers. Following the introduction of the AI FileNote assistant in March, AMP has brought a newly-enhanced Actively Management Dashboard ...

Alvia scoops up majority stake in ice cream cone maker

ANDREW MCKEAN  |  FRIDAY, 9 MAY 2025
... indulgence" for consumers. Rizzo said Alvia is ideally placed to assist the business and its team in scaling to meet strong customer demand.

HCF Life fined $750k for misleading contract term

KARREN VERGARA  |  FRIDAY, 9 MAY 2025
... pre-existing condition term under its Recover products. Last October, the court ruled the term would deny coverage if a customer did not disclose a pre-existing condition before entering the contract, and a medical practitioner subsequently formed an ...

Australia tops list for financial services job growth

ELIZA BAVIN  |  WEDNESDAY, 7 MAY 2025
... recent regulatory changes and continued investment in digital transformation aimed at enhancing operational efficiency and customer experience. Significant regulatory changes with CPS230 and Tranche 2 AUSTRAC have prompted organisations to bolster their ...